That would indicate to me that the user was using MAPI, and then (for some
reason, e.g. network issue) shifted to RPC over HTTPS (Outlook Anywhere),
and the prompt came up (as Outlook is probably now connecting to a site in a
non-Intranet zone, or is using Basic Auth). Has nothing to do with
ActiveSync being enabled.

 

If you disable Outlook Anywhere (as you did), then when Outlook does
disconnect MAPI, it won't be able to establish the Outlook Anywhere
connection, and therefore no prompt to the user. However, the user would be
disconnected until the MAPI connection could be re-established.

 

HTH

 

Cheers

Ken

 

From: Cameron Cooper [mailto:[email protected]] 
Sent: Tuesday, 3 July 2012 11:17 PM
To: NT System Admin Issues
Subject: RE: Anyone see this

 

>From our experience, those that were prompted for user credentials had
Outlook Anywhere enabled and ActiveSync disabled.  Once we disabled Outlook
Anywhere, via GPO, the users were no longer prompted for a user name and
password.

 

One user was still having issues with the credentials prompt and found out
that they had a stored credentials for Outlook.  Once we removed them, they
no longer received the prompt.

 

Regards,

 

Cameron

 

_____________________________________________

Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
[email protected] | www.aurico.com

 

From: Ken Schaefer [mailto:[email protected]] 
Sent: Monday, July 02, 2012 10:55 PM
To: NT System Admin Issues
Subject: RE: Anyone see this

 

Why would that make a difference?

 

Cheers

Ken

 

From: Cameron Cooper [mailto:[email protected]] 
Sent: Tuesday, 3 July 2012 3:12 AM
To: NT System Admin Issues
Subject: RE: Anyone see this

 

Does the user have 'ActiveSync' disabled and Outlook anywhere enabled?
We've had that issue before with several users that didn't have activesync
enabled (only certain users have this enabled) and Outlook anywhere enabled.

 

Regards,

 

Cameron

 

_____________________________________________

Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
[email protected] | www.aurico.com

 

From: David Lum [mailto:[email protected]] 
Sent: Monday, July 02, 2012 9:04 AM
To: NT System Admin Issues
Subject: Anyone see this

 

Upgraded a client from E2K3 to E2K10, I have one Win7/Outlook 2010 user who
repeatedly gets prompted to log in, starting sometime AFTER they're opened
Outlook and received e-mail. Sometimes it will go a couple of hours before
prompting

 

Google-Fu has shown this is not unheard of. I have tried clearing the
credential manager stuff but that has had no effect.

David Lum 
Systems Engineer // NWEATM
Office 503.548.5229 // Cell (voice/text) 503.267.9764

 

 

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