Have a small customer that wants to allow VPN access through their
Smoothwall filter/firewall (Smoothwall, NOT Sonicwall).   Routing and Remote
Access (RRAS) is setup and enabled on the Windows 2008 R2 DC.  I was able to
connect through VPN to the RRAS server's IP when INSIDE their network
(onsite).  Smoothwall techs (it was a brand new install/box) created a port
forwarding rule to allow port 1723 traffic from the internet to the RRAS
server.  However, when I got home, I am not able to VPN in correctly.  I get
an 806 error with my VPN connection and it just sits for awhile on the
'verifying user name and password' message.   the user I'm using is the same
one that VPN worked with while on-site for testing.

 

Likely this is still a firewall issue from what I'm thinking.  anyone else
with a Smoothwall filter/firewall that can verify if we need to open up
anything additional such as GRE port 47 or something for Windows RRAS VPN
with PPTP?

 

Thanks

J

 

 

 

 

From: Free, Bob [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 9:46 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

AKA fishing lesson J

 

From: Kennedy, Jim [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 7:36 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

I have a theory. Often when Mr. Smith asks a question he isn't looking for
an answer to that question, he is pointing you towards the answer for your
problem.

 

From: John Hornbuckle [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 10:33 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

Yup. When we decommissioned the old server this server replaced, some
devices were still looking for it for DNS (they had static settings). So we
assigned the old server's address to the new one as a second address.

 

 

John

 

From: Michael B. Smith [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 10:05 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

Your DC has multiple IP addresses?

 

From: John Hornbuckle [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 9:08 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

Oh, and to add. Each of my sites has its own DNS server. All other DNS
servers are resolving this address fine. All servers are behind the same
firewall.

 

Curiouser and curiouser.

 

 

From: John Hornbuckle [mailto:[email protected]] 
Sent: Wednesday, August 15, 2012 8:50 AM
To: NT System Admin Issues
Subject: RE: DNS Lookup Failing for One Address

 

Per the suggestions from the list, I put dig on my squirrely DNS server and
ran dig +trace www.studyisland.com. Results are:

 

===

; <<>> DiG 9.3.2 <<>> +trace www.studyisland.com

;; global options:  printcmd

.                       19740   IN      NS      b.root-servers.net.

.                       19740   IN      NS      c.root-servers.net.

.                       19740   IN      NS      d.root-servers.net.

.                       19740   IN      NS      e.root-servers.net.

.                       19740   IN      NS      f.root-servers.net.

.                       19740   IN      NS      g.root-servers.net.

.                       19740   IN      NS      h.root-servers.net.

.                       19740   IN      NS      i.root-servers.net.

.                       19740   IN      NS      j.root-servers.net.

.                       19740   IN      NS      k.root-servers.net.

.                       19740   IN      NS      l.root-servers.net.

.                       19740   IN      NS      m.root-servers.net.

.                       19740   IN      NS      a.root-servers.net.

;; Received 449 bytes from 127.0.0.1#53(127.0.0.1) in 15 ms

 

com.                    172800  IN      NS      g.gtld-servers.net.

com.                    172800  IN      NS      m.gtld-servers.net.

com.                    172800  IN      NS      e.gtld-servers.net.

com.                    172800  IN      NS      j.gtld-servers.net.

com.                    172800  IN      NS      k.gtld-servers.net.

com.                    172800  IN      NS      d.gtld-servers.net.

com.                    172800  IN      NS      a.gtld-servers.net.

com.                    172800  IN      NS      c.gtld-servers.net.

com.                    172800  IN      NS      f.gtld-servers.net.

com.                    172800  IN      NS      h.gtld-servers.net.

com.                    172800  IN      NS      b.gtld-servers.net.

com.                    172800  IN      NS      l.gtld-servers.net.

com.                    172800  IN      NS      i.gtld-servers.net.

;; Received 509 bytes from 192.33.4.12#53(c.root-servers.net) in 46 ms

 

studyisland.com.        172800  IN      NS
aldfwprdinf001.archipelagolearni

ng.com.

studyisland.com.        172800  IN      NS
aldfwcrpinf001.archipelagolearni

ng.com.

;; Received 147 bytes from 192.42.93.30#53(g.gtld-servers.net) in 93 ms

 

www.studyisland.com.    0       IN      CNAME   vip1.studyisland.com.

vip1.studyisland.com.   28800   IN      A       72.249.13.58

;; Received 72 bytes from
207.210.237.70#53(aldfwprdinf001.archipelagolearning.c

om) in 46 ms

===

 

Now, I'm not a DNS expert. But to me, this looks right because I know that
www.studyisland.com = vip1.studyisland.com = 72.249.13.58.

 

But when I use nslookup against that same DNS server, my queries still fail.
I enabled debugging in nslookup and got this:

 

===

> set db2

> www.studyisland.com.

Server:  aoc-pet300.taylor.k12.fl.us

Addresses:  10.11.7.19

          10.11.7.13

 

------------

Got answer:

    HEADER:

        opcode = QUERY, id = 8, rcode = SERVFAIL

        header flags:  response, want recursion, recursion avail.

        questions = 1,  answers = 0,  authority records = 0,  additional = 1

 

    QUESTIONS:

        www.studyisland.com, type = A, class = IN

    ADDITIONAL RECORDS:

    ->  (root)

        ??? unknown type 41 ???

        ttl = 0 (0 secs)

 

------------

DNS request timed out.

    timeout was 2 seconds.

timeout (2 secs)

*** aoc-pet300.taylor.k12.fl.us can't find www.studyisland.com.: Server
failed

===

 

Found someone reporting a similar issue (but no real solution) here:

 

http://forums.msexchange.org/m_1800553796/printable.htm

 

Also, when I run nslookup I *can* resolve studyisland.com-just not
www.studyisland.com.

 

Still researching.

 

 

From: John Hornbuckle 
Sent: Tuesday, August 14, 2012 1:42 PM
To: NT System Admin Issues ([email protected])
Subject: DNS Lookup Failing for One Address

 

Okay, DNS wizards. I need some input.

 

One of my DNS servers (Server 2008) is failing to resolve
www.studyisland.com like so:

 

C:\>nslookup

Default Server:  aoc-pet300.taylor.k12.fl.us

Address:  10.11.7.13

 

> www.studyisland.com.

Server:  aoc-pet300.taylor.k12.fl.us

Address:  10.11.7.13

 

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

*** Request to aoc-pet300.taylor.k12.fl.us timed-out

 

But I can point nslookup at one of my other servers (also Server 2008), and
it resolves fine. Which kind of sounds like a server problem--but this
server has resolved every other name I've thrown at it, though. Only this
one is failing.

 

I can point nslookup at the Norton DNS server that my failing server uses as
a forwarding server (198.153.192.1), and it resolves fine. All of my other
servers use that same forwarding address, too.

 

I'm kind of going crazy here. My users desperately need to get to this site.
I can't figure out what's wrong, but that's no surprise because I'm not an
expert when it comes to DNS.

 

Can anyone offer any troubleshooting pointers?

 

 

 

John Hornbuckle, MSMIS, PMP

MIS Department

Taylor County School District

www.taylor.k12.fl.us

 

 

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