I'd definitely say so. One of the common misconceptions about technologies
like AppSense is that it is "only for larger enterprises". Smaller ones
(and I mean just a few hundred users) can get value from it if the problems
they are facing are bad enough. See my blog post here for a discussion of a
use case for AppSense in a small enterprise
http://appsensebigot.blogspot.co.uk/2012/05/is-appsense-management-suite-solution.html

You'd have to carefully weigh up the pros and cons (as ever), but if you
users are suffering from issues like this Word one that necessitates
profile resets and a certain amount of pain based around their settings,
then AppSense (at least the Environment Manager part, which would be
cheaper if you only purchased that part of the suite) would potentially
give you some ROI. I can't speak much to RES (being an AppSense bigot and
all), but they are AppSense's closest competitors and cover a lot of the
same functionality.

Cheers,


JR

On 17 September 2012 15:17, Tom Miller <[email protected]> wrote:

>  Should I make the check out to "James' slush fund...."?
>
> We have about 1,000 concurrent users.  Is that big enough to consider
> AppSense or REs?
>
> >>> James Rankin <[email protected]> 9/17/2012 10:09 AM >>>
>
> That was me being half joking.....but AppSense and RES are two of the
> market leaders in true user state virtualization. However - they have a
> cost associated with them that makes UPM more palatable to a lot of
> enterprises. It all depends how much you want to truly decouple your users
> from their device/OS and how much pain you have around profile issues.
>
> As far as UPM goes, it's not a bad tool for free really, much better than
> standard user profiles. It's just in situations like this removing the
> errant part of the Registry/filesystem without wasting the whole profile is
> tricky (although not impossible). That's one of the areas where the likes
> of AppSense are much stronger.
>
> Cheers,
>
>
>
> JR
>
> On 17 September 2012 15:02, Tom Miller <[email protected]> wrote:
>
>>  Funny I just deleted the UPM folder for that user and it works.
>>  Any suggestions on alternative tools?
>>
>> >>> James Rankin <[email protected]> 9/17/2012 9:52 AM >>>
>>
>> Get rid of the user profile or rename it first, see if that clears it up.
>>
>> You might want to invest in a better tool for profile management :-)
>>
>>  On 17 September 2012 14:46, Tom Miller <[email protected]> wrote:
>>
>>>  For you XenApp folks...
>>>  I have a XenApp 6.5 farm that has issues with MS Word 2010. For some
>>> reason, for many users, it keeps prompting them with "Word failed to start
>>> correctly last time...do you want to start word in safe mode?"
>>>  Of course they can't start Word in safe mode, this being Terminal
>>> Server/XenApp.
>>>  Any solutions or suggestions for this issue? This if Office 2010
>>> Standard and the other Office apps run fine.
>>>  I use UPM to manage user profiles on a remote share, should that
>>> matter.
>>>
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>>
>>
>>
>> --
>> http://appsensebigot.blogspot.co.uk
>>
>> IMPORTANT INFORMATION/DISCLAIMER
>>
>> I certainly don't have time to monitor the content of e-mail sent and
>> received via this account for the purposes of ensuring compliance with
>> anyone's policies and procedures. I am pretty sure that somewhere in UK
>> legislation there is some politically-correct drivel that stipulates I must
>> never send or store e-mails or attachments that are obscene, indecent,
>> sexist, racist, defamatory, abusive, in breach of copyright, encrypted,
>> amusing, overly long, slightly opinionated, anonymous, likely to harm
>> animals or hurt the feelings of an as-yet-unspecified or as-yet-nonexistent
>> minority (such as extraterrestrial eggplants). Emails of this nature sent
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>> said email guidelines, I'd probably walk with a suspended sentence anyway,
>> but if I'd forgotten to pay my car insurance, I'd most certainly be hung,
>> drawn and quartered.
>>
>> I am not responsible for any changes made to the message after it has
>> been sent, in more or less the same way that cyclozine manufacturers aren't
>> responsible for drug addicts mixing it with methadone and overdosing, so
>> I'm glad I cleared the confusion up there nice and early. Where opinions
>> are expressed, they are not necessarily mine. However, I don't make a habit
>> of expressing other people's opinions for them, so you shouldn't take that
>> statement as an indication that I am in the business of providing an
>> opinion-expressing service. In the event that I did, this discourse would
>> provide no guarantee that I would do it anyway, but I don't, so I won't.
>>
>> This e-mail and any files transmitted with it are confidential and
>> intended solely for the use of the individual or entity to whom they are
>> addressed. If you are not the intended addressee, or the person responsible
>> for delivering it to them, aside from the fact that you've clearly got some
>> level of unauthorised access to their account or are at least engaged in
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>> disclose or otherwise use it or any part of it in any way. To do so may be
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>> emails to completely the wrong person, I should instantly be stripped of my
>> status as a technical consultant and sent to do something more becoming of
>> my stupidity, such as appearing on Big Brother, the X Factor or "insert
>> country name here"'s Got Talent.
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
>>
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>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
>>
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>
>
>
> --
> http://appsensebigot.blogspot.co.uk
>
> IMPORTANT INFORMATION/DISCLAIMER
>
> I certainly don't have time to monitor the content of e-mail sent and
> received via this account for the purposes of ensuring compliance with
> anyone's policies and procedures. I am pretty sure that somewhere in UK
> legislation there is some politically-correct drivel that stipulates I must
> never send or store e-mails or attachments that are obscene, indecent,
> sexist, racist, defamatory, abusive, in breach of copyright, encrypted,
> amusing, overly long, slightly opinionated, anonymous, likely to harm
> animals or hurt the feelings of an as-yet-unspecified or as-yet-nonexistent
> minority (such as extraterrestrial eggplants). Emails of this nature sent
> in or out of this account may be intercepted and stopped by the system, but
> it's a long shot. This being the UK, even if I was prosecuted for breach of
> said email guidelines, I'd probably walk with a suspended sentence anyway,
> but if I'd forgotten to pay my car insurance, I'd most certainly be hung,
> drawn and quartered.
>
> I am not responsible for any changes made to the message after it has been
> sent, in more or less the same way that cyclozine manufacturers aren't
> responsible for drug addicts mixing it with methadone and overdosing, so
> I'm glad I cleared the confusion up there nice and early. Where opinions
> are expressed, they are not necessarily mine. However, I don't make a habit
> of expressing other people's opinions for them, so you shouldn't take that
> statement as an indication that I am in the business of providing an
> opinion-expressing service. In the event that I did, this discourse would
> provide no guarantee that I would do it anyway, but I don't, so I won't.
>
> This e-mail and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they are
> addressed. If you are not the intended addressee, or the person responsible
> for delivering it to them, aside from the fact that you've clearly got some
> level of unauthorised access to their account or are at least engaged in
> some sort of fraud, I'm obliged to tell you that may not copy, forward
> disclose or otherwise use it or any part of it in any way. To do so may be
> unlawful, and as you're already breaking the law, I am sure that bombshell
> makes you quake in your boots and turn yourself over to law enforcement
> immediately. If you receive this e-mail by mistake, please advise the
> sender immediately. That would be me, and as I am clearly prone to sending
> emails to completely the wrong person, I should instantly be stripped of my
> status as a technical consultant and sent to do something more becoming of
> my stupidity, such as appearing on Big Brother, the X Factor or "insert
> country name here"'s Got Talent.
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
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>
>  Confidentiality Notice: This e-mail message, including attachments, is
> for the sole use of the intended recipient(s) and may contain confidential
> and privileged information. Any unauthorized review, use, disclosure, or
> distribution is prohibited. If you are not the intended recipient, please
> contact the sender by reply e-mail and destroy all copies of the original
> message.
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to [email protected]
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>



-- 
http://appsensebigot.blogspot.co.uk

IMPORTANT INFORMATION/DISCLAIMER

I certainly don't have time to monitor the content of e-mail sent and
received via this account for the purposes of ensuring compliance with
anyone's policies and procedures. I am pretty sure that somewhere in UK
legislation there is some politically-correct drivel that stipulates I must
never send or store e-mails or attachments that are obscene, indecent,
sexist, racist, defamatory, abusive, in breach of copyright, encrypted,
amusing, overly long, slightly opinionated, anonymous, likely to harm
animals or hurt the feelings of an as-yet-unspecified or as-yet-nonexistent
minority (such as extraterrestrial eggplants). Emails of this nature sent
in or out of this account may be intercepted and stopped by the system, but
it's a long shot. This being the UK, even if I was prosecuted for breach of
said email guidelines, I'd probably walk with a suspended sentence anyway,
but if I'd forgotten to pay my car insurance, I'd most certainly be hung,
drawn and quartered.

I am not responsible for any changes made to the message after it has been
sent, in more or less the same way that cyclozine manufacturers aren't
responsible for drug addicts mixing it with methadone and overdosing, so
I'm glad I cleared the confusion up there nice and early. Where opinions
are expressed, they are not necessarily mine. However, I don't make a habit
of expressing other people's opinions for them, so you shouldn't take that
statement as an indication that I am in the business of providing an
opinion-expressing service. In the event that I did, this discourse would
provide no guarantee that I would do it anyway, but I don't, so I won't.

This e-mail and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you are not the intended addressee, or the person responsible for
delivering it to them, aside from the fact that you've clearly got some
level of unauthorised access to their account or are at least engaged in
some sort of fraud, I'm obliged to tell you that may not copy, forward
disclose or otherwise use it or any part of it in any way. To do so may be
unlawful, and as you're already breaking the law, I am sure that bombshell
makes you quake in your boots and turn yourself over to law enforcement
immediately. If you receive this e-mail by mistake, please advise the
sender immediately. That would be me, and as I am clearly prone to sending
emails to completely the wrong person, I should instantly be stripped of my
status as a technical consultant and sent to do something more becoming of
my stupidity, such as appearing on Big Brother, the X Factor or "insert
country name here"'s Got Talent.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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