This week? Relocation specialists.
John W. Cook
Network Operations Manager
Partnership for Strong Families

From: Orland, Kathleen [mailto:[email protected]]
Sent: Monday, October 22, 2012 04:09 PM
To: NT System Admin Issues <[email protected]>
Subject: RE: [Bulk] What is your IT department name?

Support Centre?

From: David Lum [mailto:[email protected]]
Sent: Monday, October 22, 2012 3:57 PM
To: NT System Admin Issues
Subject: [Bulk] What is your IT department name?

We get to rename the group I work for as we’re doing some restructuring. 
Currently the team is called the Service Desk but we’re going to roll me and 
another Systems Engineer into it so we’ll cover everything from workstations to 
phones to file/print/application server as well as all Active Directory 
functions. We already have product-facing IS groups called IS Delivery and IS 
Operations and we’d like to differentiate a little by using “IT� and we 
support the internal side of the house (employee’s) and not NWEA customers.

I’m looking for a few ideas as well as what others’ use.
David Lum
Sr. Systems Engineer // NWEATM
Office 503.548.5229 // Cell (voice/text) 503.267.9764


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