Our users are using Remote Desktop Web Access on 2008 R2. When opening Acrobat Reader or trying to open a PDF attachment in an email, I have one user that receives an AcroRd32. exe system error that states “The program can’t start because MSVCR100. dll is missing from your computer. Try reinstalling the program to fix this problem.” Acrobat Reader functions properly for all other users in a Web Access session on the TS server. The problem exists regardless of the workstation the user logs in from. I removed the user profile from the server and also deleted the user's . bak profile key from the registry. Issue still exists with the new profile. Any advice would be appreciated. Thanks.
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