We looked at the KBox several years ago. Is it still extremely expensive? (I 
think we were quoted $20,000, which is a lot for us.)


--Matt Ross
Ephrata School District


----- Original Message -----
From: Tom Miller
[mailto:[email protected]]
To: NT System Admin Issues
[mailto:[email protected]]
Sent: Fri, 18 Jan 2013
04:25:03 -0800
Subject: RE: Patch management recommendations


> I had a conference yesterday with the Kace team and a product overview.  The
> newest release has lots of cool features that I didn't see in the version I
> used previously.  And if you do not already have a help desk, you can use
> that module (no extra cost).  For small companies like mine, this sort of
> all-in-one product is great.  Users can enter tickets, install software
> (system perms not logged in user), and read any internal KB docs you wish to
> post.  KBox also comes with two Bomguard licenses, so you do not need extra
> GoToAssist or whatever purchases, if you just need a few licenses.
> 
> Not that it may matter to the list, but I always found the Kbox agent very
> easy to deploy and upgrade.
> 
> Tom
> 
> From: John Cook [mailto:[email protected]]
> Sent: Thursday, January 17, 2013 9:39 AM
> To: NT System Admin Issues
> Subject: RE: Patch management recommendations
> 
> We run Kace as a Virtual appliance (K1000) with no tweaks and it handles our
> approx. 250 computers with no issue.
> 
>  John W. Cook
> Network Operations Manager
> Partnership For Strong Families
> 5950 NW 1st Place
> Gainesville, Fl 32607
> Office (352) 244-1610
> Cell     (352) 215-6944
> MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4
> 
> From: Glen Johnson [mailto:[email protected]]
> Sent: Thursday, January 17, 2013 9:36 AM
> To: NT System Admin Issues
> Subject: RE: Patch management recommendations
> 
> Almost all the Virginia Community colleges, dumped Altiris in favor of KACE.
> The latest update to Altiris was a disaster for everyone that attempted it.
> We were not one of the brave colleges to try, but from what I heard, the
> system requirements were huge, a dual socket, quad core server with 24gig
> ram was barely adequate to serve 3 to 400 client workstations.
> Ouch.
> We currently run both the K1000 and K2000 on a HP/Compaq dl-380 dual socket,
> quad core with 16gig ram under vmware 5 and it is very responsive.
> Also two other windows virtuals on the same host.
> The instructor led training was very good also.
> 
> From: Rod Trent [mailto:[email protected]]
> Sent: Thursday, January 17, 2013 9:08 AM
> To: NT System Admin Issues
> Subject: RE: Patch management recommendations
> 
> I'd take a step back to wait and see on Altiris with yesterday's news.
> 
> http://myitforum.com/myitforumwp/2013/01/16/altiris-to-become-altiris-again-symantec-dumping-it-for-less-than-it-paid/
> 
> From: Christopher Bodnar [mailto:[email protected]]
> Sent: Thursday, January 17, 2013 8:40 AM
> To: NT System Admin Issues
> Subject: Re: Patch management recommendations
> 
> Kace
> Altiris
> SCCM with SCUP
> 
> One of these should fit most of your clients needs.
> Christopher Bodnar
> Enterprise Architect I, Corporate Office of Technology:Enterprise
> Architecture and Engineering Services
> 
> Tel 610-807-6459
> 3900 Burgess Place, Bethlehem, PA 18017
> [email protected]<mailto:>
> 
> [cid:[email protected]]
> 
> The Guardian Life Insurance Company of America
> 
> www.guardianlife.com<http://www.guardianlife.com/>
> 
> 
> 
> 
> 
> 
> 
> From:        "Charlie Kaiser"
> <[email protected]<mailto:[email protected]>>
> To:        "NT System Admin Issues"
> <[email protected]<mailto:[email protected]>>
> Date:        01/16/2013 06:04 PM
> Subject:        Patch management recommendations
> ________________________________
> 
> 
> 
> I work for a consulting firm that manages a variety of SMB clients. As we
> increase our client load and the size of the clients (moving from the 3-10
> seat to the 50-1000 seat clients) we are implementing more advanced products
> for a variety of tasks.
> 
> We are currently looking at patch management solutions. Our current paradigm
> is a mix of WSUS and manual intervention, but it's not enough, obviously. I
> haven't used a centralized patch management system for around 5-6 years
> (used to use early versions of Shavlik) so I haven't been keeping up with
> the market. We're now looking for something that does 3rd party apps, not
> just MS stuff, so WSUS is off the table. Our clients are all on MS
> platforms, though; almost no *nix or Apple.
> 
> I don't envision a one-size-fits-all product. I expect that we'll want a
> variety of solutions tailored to the size and complexity of the client. And
> I have no illusions about the "ease" of patch management given any product.
> :-)
> My boss would love an MSP-style of centrally managed product that can handle
> all our clients, but my belief is that trying to go that route is much more
> difficult than doing per-client implementations, especially without
> dedicated patch management admins.
> 
> Having said all that, is anyone working with patch management systems that
> they really like for this space? Also, any you really DON'T like?
> 
> Thanks!
> 
> ***********************
> Charlie Kaiser
> [email protected]<mailto:[email protected]>
> Kingman, AZ
> ***********************
> 
> 
> 
> 
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