Prefer not to do that - would like to find root cause.

But, it's likely to come to that.

On Thu, Apr 4, 2013 at 7:18 PM, Daniel Rodriguez <[email protected]> wrote:
> okay. you said that when a user login you can't do the save right? but if
> another user login they can do the save.
>
> I see you have a corrupt profile. delete the profile and have the user log
> back in.
>
> Daniel Rodriguez
>
> On Apr 4, 2013 8:59 PM, "Kurt Buff" <[email protected]> wrote:
>>
>> Gentles,
>>
>> I'm pretty sure I've narrowed this down, but can't quite find the
>> remedy...
>>
>> Excel 2010 only - not the rest of the suite. Win7 Enterprise.
>>
>> User can open and manipulate spreadsheets, save them, whatever. User
>> can create a blank new Excel document on the desktop, and use that
>> with no problems.
>>
>> However, the user cannot open Excel with a blank document, enter
>> data/formulas/whatever, and then either do a save or a save as.
>>
>> No dialog box pops up - just.... Nothing. The only way to get out of
>> the spreadsheet is to close the fresh document and no save changes.
>>
>> Annoying, but not critical, of course.
>>
>> It's limited to the profile on this machine - I can log in as another
>> user and have no problems with it.
>>
>> I've uninstalled and reinstalled Office, with a reboot in between, and
>> let the machine patch itself from WSUS - same behavior before and
>> after patching.
>>
>> I've deleted all of the temp files I can find, and the
>> files/directories under her AppData Office and Excel directories, to
>> no avail.
>>
>> So, I'm thinking it's something in the registry, but I can't sniff it out.
>>
>> Google was being obstinate today, too.
>>
>> Anyone run into this scenario?
>>
>> Thanks,
>>
>> Kurt
>>
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