Offline folder cache encryption was changed in Vista. In XP it was done using a 
machine cert, and that wasn't secure at all. In Vista this was changed to be 
encrypted using a user cert (so each user would have their own encrypted 
files). Now, I wonder why this behaviour is happening though.

Cheers
Ken

From: Carl Houseman [mailto:[EMAIL PROTECTED]
Sent: Monday, 31 March 2008 5:49 PM
To: NT System Admin Issues
Subject: SOLVED: Issues w/offline files on Vista SP1 and Office 2k7 SP1

FYI, offline files were set to encrypted, and decrypting them solved all 
problems.   Things below got even worse when I couldn't save any file to an 
offline folder that was in fact offline.   I contemplated turning off offline 
files entirely, but decided to decrypt them first.

Offhand, I'd say encrypting of offline files is badly broken in Vista SP1 but 
this is based on just one machine so far.

From: Carl Houseman [mailto:[EMAIL PROTECTED]
Sent: Monday, March 31, 2008 2:33 PM
To: NT System Admin Issues
Subject: Issues w/offline files on Vista SP1 and Office 2k7 SP1

I'm trying to make the transition to year-old technology now that all have 
gotten to SP1, but running into a serious roadblock.  At first I was operating 
with UAC enabled and then turned off UAC to see if that would fix it.  The 
results were the same.  My report below is from operating with UAC off and my 
domain user is a member of the local admins group.  Vista Business, member of 
the domain, no other issues

Home directory is on a Windows 2003 SP2 server, and is also a redirected "My 
documents" folder, available offline, and sync'd.

I start Excel 2007 and open a file in the home directory.  This file is owned 
by MYDOMAIN\myusername.  I make no change and exit Excel.

The file I just opened is now offline and not-synced.  All other files the 
folder are online and synced.   The file goes offline as soon as Excel opens 
it.  It is the only file that is offline in the folder.  If I make a change in 
Excel, it can't be saved to the same file.

If (with Excel no longer running) I sync the now-offline file, it goes back 
online but now the owner is shown as "Administrators".  That's the *local* 
administrators group.

So I tried a .doc file and Word.  I see the file go offline just the same when 
opened, but when I save it it comes back online and with the correct owner.  So 
Word works, Excel doesn't.

But there's another hitch.  I can't re-sync either (Word or Excel) file 
previously messed with - it appears that the older offline file overwrites the 
newer online file, and then it says the sync failed.

There's no similar trouble using Notepad to modify text files.

I ran a 'sfc /scannow' and it reported that it "found corrupt files but was 
unable to fix some of them" and referred me to a log file. I checked the log 
file, and it ends with "Verify and Repair Transaction completed. All files and 
registry keys listed in this transaction  have been successfully repaired."   
Another wonderful Microsoft consistency of reporting.  The only corrupt file 
talked about in the log was gpmc.chm.  So I doubt that is causing these issues.

So this may be an Office issue or an offline files issue, or both. My 
environment shouldn't be all that unusual but if everyone has this problem 
there should be an uproar and there's none that I can google.  I'm up to date 
on all patches offered by Windows Update.   Anyone else have the same or 
different behavior?

thanks all...
Carl







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