Ditto on Logmein.

I install and use the free version for every one of our laptops.  No
ports needed, just 443 I guess. 

-----Original Message-----
From: Osama Salah [mailto:[EMAIL PROTECTED] 
Sent: Sunday, April 27, 2008 11:02 PM
To: NT System Admin Issues
Subject: RE: OS Remote control app without open ports

You are probably looking for something similar like the logmein.com
service. Maybe there is an in-house solution out there. 
It works like Ben said: "The only way around that is to have the remote
*always* initiate a connection to a system you control, and then use
that as a back-channel to get in to the remote when you need to."
You basically have a client software that always connects to a server.
You connect to the same server and start talking to the client via the
server. The client is not listening on any inbound ports. It's "pulling"
your requests from the server and responding to it accordingly by
sending the screen updates.

Can't you update firewall/workstation rules via GP?
If it makes it any easier, you can for example with dameware configure a
remote control gateway server. All remote control sessions would have to
go through that server, you can't talk directly to the
workstation/server. That might add another layer of security, make
firewall rules more restrictive (inbound port of workstation and source
IP of the gateway). It would also give better centralized auditing.

regards
Osama Salah 

-----Original Message-----
From: Oliver Marshall [mailto:[EMAIL PROTECTED]
Sent: Sunday, April 27, 2008 10:34 PM
To: NT System Admin Issues
Subject: OS Remote control app without open ports

Does anyone know of an open source remote control app (I guess anything
like that would be VNC based) that will allow a tech to control a remote
machine at will without requiring any ports to be open on the firewall
at the destination end? 

I want to push something out to a ton of laptops and servers. The
servers would be a management nightmare updating all the firewalls and
the laptops will be moving around and therefore we wont have direct
access to the firewalls to be able to set port redirection.

Olly

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