We use to use this but currently are running Microsoft Office Communicator 2005 which does not have that feature build in so we are stuck with the email invites :(
Thank you, Fred Sawyer 727-562-0101 ext 245 Sunbelt Software ________________________________ From: Jon Harris [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 07, 2008 10:47 AM To: NT System Admin Issues Subject: Re: Remote Assistance Invitation issue I know not best practice but I have used the Remote assistance in Live Messenger for a small client. Jon On Wed, May 7, 2008 at 10:14 AM, Fred Sawyer <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Does any one know of a way to tweak Remote Assistance Invitations? Here's the scoop, have a remote worker with a company notebook. This notebook has multiple network interfaces. As an example the remote invitation looks like this after cracking it open in notepad RCTICKET="65538,1,72.225.x.x:5068;192.168.x.x:3389;10.3.x.x:3389;192.168.x.x:3389;192.168.x.x:3389;notebookx.corp.net:3389<http://notebookx.corp.net:3389/>, Public IP VMWare IP VPN IP VMWare IP VMWare IP FQDN The remote worker connects to the companies VPN, then sends out the remote invite. Some workstations will connect with the remote invite just fine across the VPN. Other workstations will first try to connect to the Public IP, after timing out it tries to connect to the VMWare IP. After timing out a second time the remote invite session fails. Directly editing the remote invite cause corruption. As a work around I have manually added a static route on the workstation to point request to the public IP of the remote invitation to the VPN tunnel. This works with varying degrees of success. My googlefu is failing and I have been unable to find a way gain more control over how the remote invite is created (ideally specifying the order of the IP address's listed), or on the other end which IP address the remote assistance connection should try to connect to. Does any one have any food for thought on this? In advance thanks for any advice! Thank you, Fred ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
