I've used a number of them. LogMeIn Rescue is the tops.
From: Graeme Carstairs [mailto:[EMAIL PROTECTED] Sent: Monday, May 12, 2008 1:30 PM To: NT System Admin Issues Subject: Re: Remote Helpdesk Solutions We use logmein rescue. Works smoothly, we have it branded with our company details. Doesnt cost much, and can reboot to safe mode with networking and connect back to you using existing credentials, etc Highly recommended. Graeme On Mon, May 12, 2008 at 9:11 PM, Roger Wright <[EMAIL PROTECTED]> wrote: This looks like a good candidate: http://www.simple-help.com/product -----Original Message----- From: Jon B. Lewis [mailto:[EMAIL PROTECTED] Sent: Monday, May 12, 2008 2:25 PM To: NT System Admin Issues Subject: Remote Helpdesk Solutions Hello all. I'm looking for some suggestions and opinions from this group. Our company services a handful of small businesses in our area. Currently we have no remote helpdesk solution in place but we're wanting to move in that direction. With gas prices what they are it makes little sense to drive 20 miles to tell someone their caps lock is one when they're typing their password. I've looked around at a few of the companies in this space and wanted to see what suggestions you guys might have. I've currently used logmein which is nice but a little over our price range as we don't have THAT many clients. I've tried crossloop but didn't have much luck with that. I've also used iremotepc.com which is looking kind of promising for me. What are the others that I'm missing? Or any other tidbits that I should know. Jon Lewis ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ -- Carbon credits are a bit like beating someone up on this side of the world and sponsoring one of those poor starving kids on the other side of the world to make up for the fact that you're a complete shit at home. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
