We recently went down that route as well. We through numerous RFPs, etc. Cisco did to us what someone else mentioned, they reduced the price when we selected a different vendor. They were very self congratualtory in their presentation. (as in - We are the biggest, baddest boy on the block, so you have to go with us!). In the end, we went with a Mitel solution. All our phones are Mitel 5340 units. Very nice, large LCD screens with 48 programable keys (three screens of 16). I like the quality. We are using them in one of our smaller offices over an Internet VPN to connected to a 3300mxe at a different location. They also have a remote solution, so I have one at home that I use via the internet. Most our phone extensions are configured to be "hot desked". That is to say, the actual phone has a bogus extension configured on it. But, when a user comes up to use the phone for an extended duration (at my desk say), they can "login" or hotdesk to the phone. Now that phone has all my extensions, voicemail, speeddials, etc. Since we have offices is multiple states, that is really nice for when we travel. I just go into the available office, login to my phone, and everything is there for me. It automatically logs me out of where I was. This also works very nice with the remote phone solutions. So, I can be working at home, and have my extension right there, and nobody is the wiser. The only real big issue we have had is with voicemail going busy on us. But, that is getting cleared up with a few patches. I wish that the SNMP queries into the 3300mxe systems were a bit more robust. All in all, I am pretty happy with it. Steven Stringham Lewis and Roca LLP
________________________________ From: Chyka, Robert [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 28, 2008 7:42 AM To: NT System Admin Issues Subject: RE: VOIP Vendor Question... I hear you on the shoretel, but if your only choices are mitel or cisco, where would you go? And why? We can only go with mitel or cisco due to politics...very long story.. ---- For more information about Lewis and Roca LLP, please go to www.lewisandroca.com. Phoenix (602) 262-5311 Tucson (520) 622-2090 Las Vegas (702) 949-8200 Reno (775) 823-2900 Albuquerque (505) 764-5400 This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail by return E-Mail or by telephone. In accordance with Internal Revenue Service Circular 230, we advise you that if this email contains any tax advice, such tax advice was not intended or written to be used, and it cannot be used, by any taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
