Sounds like you already checked this, but I know I've had trouble updating the 
firmware on these if I had disabled the flash in the bios (#3), so you might 
check that out, along with the USB mention while you're in there.

That being said, I've had 2 of these cards fail in the last 9 months, each one 
in a different way--they were both from a set of 3 servers we purchased around 
last September/October and we have about 12 PE 2950s total.  Neither had partly 
responded like yours is doing, but I wouldn't rule it out as a symptom.  One 
hung the entire system when rebooting to the point that the card had to come 
out of the slot to boot at all.  Another one I found had quit working when the 
firmware wouldn't update at all--Noticed that it would quickly report an error 
shortly after the bios screen during booting, but it blipped right past and 
booted anyway (unlike the first failure).  Went through a similar rigamarole on 
the phone before they sent a new card on the second one.  I'm not very familiar 
with racadm--I usually do the Windows-based firmware updates, but the Dell tech 
I spoke with tried updating the firmware with something command-level as well, 
which would also fail--have they tried that on yours?

One thing of note that I mentioned to the tech after the second call is that 
the DRAC card has two green lights on it inside the case and I noticed the 
"bad" ones only had one green light that was coming on.  Once the good on was 
in, both lights come on (I think one blinks, but I don't recall exactly).

-Bonnie

-----Original Message-----
From: Jon B. Lewis [mailto:[EMAIL PROTECTED]
Sent: Monday, June 02, 2008 6:30 PM
To: NT System Admin Issues
Subject: DRAC Issue

Does anyone know why a DRAC (2950 server if that matters) won't display
the web interface?  I can work on it locally with racadm but I can't
connect to it remotely via racadm.  I can also SSH into it and run
racadm commands.  The firmware is outdated but I can't get the firmware
to update and I've tried several different ways.  We've cut the power to
the server and reseated the card.

When attempting to update the firmware I get this business.  As near as
I can tell each of these conditions are met.

1. Appropriate IPMI and managed node drivers must be installed and
enabled.
2. On Windows, WMI services must be enabled and running.
3. RAC Virtual Flash must not be in use by the operating system
   or another application.
4. USB must be enabled.

I did a chat with Dell Tech Support earlier and he wasn't much help.
Well, no help really.

Jon Lewis


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