On Thu, Jun 5, 2008 at 12:18 PM, Charles Whitby
<[EMAIL PROTECTED]> wrote:
> One of our techs installed a Logitec QuickCam on the box (USB device).  Now
> when the user tries to scan she gets an error from the scanning app.

  Shot in the dark: Maybe the QuickCam software clobbered the ASPI
stack by installing some other half-baked SCSI emulation layer or some
such thing.  Or maybe the scanner software's stack is the one breaking
the rules, the QuickCam broke it by doing something newer and
"better".  Try reinstalling the scanner software and/or the Adaptec
host adapter drivers.

-- Ben

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