The power off, wait and restart is not a fix; just a method to get the
array readable again so you can figure what to do next. BTW I've had
occasion to import the "unrecognized config" and everything showed up
next boot. In these cases the problem had to do with the battery that's
on the PERC controller.  Drill into the PERC and check out the state of
the battery.

Cheers.

-----Original Message-----
From: Terry Dickson [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 19, 2008 11:44 AM
To: NT System Admin Issues
Subject: RE: Dell server drives "missing"

Worked for us once, however the next time it happened we had no luck.
According to the Dell Tech we talked to, it is "Common" for a single
drive failure in an array to corrupt other drives in the array, or
completely corrupt the array.  When I heard that I wanted to ask if they
server did not have RAID, but just AID.  I refrained, but I wanted to.
We ended up replacing the first drive and reinitializing the second and
have been fine since then.  So far no other errors on that server, but I
keep a much better eye on it now.



-----Original Message-----
From: Kelsey, John [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 19, 2008 11:23 AM
To: NT System Admin Issues
Subject: RE: Dell server drives "missing"

Power off for at least 30 minutes?  What the heck kind of fix is that!?
:)

Go back to HP!

*******************************
John C. Kelsey
DuBois Regional Medical Center
(:  814.375.3073  
*:   [EMAIL PROTECTED] 
*******************************


-----Original Message-----
From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] 
Sent: Thursday, June 19, 2008 10:15
To: NT System Admin Issues
Subject: RE: Dell server drives "missing"


Yuck--not fun.

Just out of curiosity, do you keep the Firmware/drivers updated
regularly on these?  I've seen issues like this over the years, but so
far (knocks on wood) I've not had anything like this on a 2850 or other
model of that lineage, and we have over 25 of the 1850, 2850, and 2800
servers.  I've found that trying to keep updated really seems to help
with these sorts of issues, especially in the first year or two after a
model is released.

-Bonnie

-----Original Message-----
From: Tom Miller [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 19, 2008 5:58 AM
To: NT System Admin Issues
Subject: Dell server drives "missing"

So I arrive this morning and on one of my Dell 2850 servers two of four
drives are "missing" according to the PERC raid utility.  I cannot even
attempt a rebuild since two of four drives are not seen.

Anyone ever seen this?  I've several drive issues with Dell servers
recently and am wondering if I want to purchase new Dells with these
issues (never saw this problem on my HP servers).

Now to restore....

Tom
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