Presentation Server 4.0
Client 10.0.2
 
Trying to make printing bullet-proof for users.
 
We have 3 remote offices, Foster City (Bay Area), North Hollywood, and
San Diego.  These offices connect to published applications here in
Sacramento.  The main application is a Foxpro database app.  I want them
to automatically print to their default printer.  Sounds easy enough.
Here's what I've run into:
 
1)  Default printer on Client X is set to printer A when I installed the
client (PNAgent), and made the initial connection.  User decides they
want Printer B as their default, go into their client printer settings,
and change the default to Printer B.  Reconnect through PNAgent, print
from the application, and the print job comes out at Printer A still.
 
2)  During troubleshooting of issue 1, I delete all printers from the
client machine, except for the one we really want to print to.  Test
printing, and now, it tries to print to Microsoft Office Document Image
Writer, which is not installed on this client's machine.  Had to remote
to the server, and delete the drivers there, which had mysteriously been
installed.
 
What I'd like to get to is a seamless situation, where the client can
choose where they want to print, without Citrix giving them a hard time
about it.  I'd like to use the UPD, to ease maintenance of printer
drivers.  Our printers are accessed through a print server, so I don't
know if I can use the UPD.  If not, then what would be the best plan of
attack?  I do not have any printers setup within PSC, but I can if need
be.  I have created a single policy, which uses the UPD, exclusively,
and I'm waiting to see if this causes screams.
 
Any advice would be appreciated.  I do have the PS4.0 Admin Guide here
on my desk, but have not delved too deeply into the printing section as
of yet.
 
Thanks,
 
Joe Heaton
AISA
Employment Training Panel
1100 J Street, 4th Floor
Sacramento, CA  95814
(916) 327-5276
[EMAIL PROTECTED]
 

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