Hi Folks:
 
My current shop is Netware/eDirectory.  I have a Windows AD for our application 
servers.  Over the next year I'll be migrating our staff to our AD.  I've been  
using AD for years now, but most of my staff members don't have experience with 
management.  Mostly what they will be doing is MMC stuff:  new users, groups, 
printers, permissions and the like.  
 
Can someone recommend training for this sort of tech help desk person?  
Web-based would be nice or CD/DVD as well since each could do it at his or her 
own pace.
 
Tom
 
Tom Miller
Engineer, Information Technology
Hampton-Newport News Community Services Board
757-788-0528

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