You'd have better luck asking your TAM if you are looking for quantification.
I can tell you that both have been true. But beyond that it would be breaking NDA. (And I don't have numbers anyway.) Regards, Michael B. Smith MCITP:SA,EMA/MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Fogarty, Richard R Mr CTR USA USASOC [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 05, 2008 1:48 PM To: NT System Admin Issues Subject: MS Support using VMWare Anyone know if is it possible to get number associated with MS support calls where the customer was asked to reproduce a problem in a non-virtual environment 1.) and it fixed the problem and 2.) didn't fix the problem? Thanks Rick Rick Fogarty Team EITC, Senior Systems Engineer Planning & Systems Engineering Coordinator US Army Special Operations Command (910) 396-0501 [EMAIL PROTECTED] [EMAIL PROTECTED] ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
