Greetings!

We are the mid-west office of the ASPCA (Illinois).  Our HQ is in NYC. Our 
wires, DNS, etc are via AT&T.  Their wires, DNS, etc are through 
QualityTech.  As NY is the parent office (to say nothing of older and 
bigger), the QualityTech system is the SOA for ASPCA.ORG.  For the 
Illinois public addresses (including the IP address stamped onto all our 
outgoing email), we have NS records on the QualityTech system pointing our 
network (mwro.aspca.org) to the AT&T name servers.  All had been well the 
past several months...

Last week, attempts to send mail to various corporations and educational 
institutions has been bouncing.  The headers of our bounce notices say 
simply "Failed to connect to SMTP host COMPANY.COM because: Remote system 
no longer responding"

One company told us it is because the IP address is not resolving 
properly...

I have checked the DNS tables for QualityTech, and they do show "mwro" 
being delegated to a pair of AT&T DNS servers.  I have checked the DNS 
tables for AT&T, and we do have records in both forward and reverse lookup 
zones (br.mwro.aspca.org <-> 12.15.29.130).

Any ideas (while I wait and wait and wait to talk to AT&T)?  The Boss 
suggests the "fix" for last month's "DNS Poisoning" might have "fixed" 
things so that anything claiming to be from [anything].aspca.org must 
resolve to a QualityTech address and not to an AT&T address.  Still, I 
don't see that we can do much to fix this...

We are considering using a VPN tunnel to try to use a NY machine as an 
outgoing SMTP server.  What else might we try?

Other folks experiencing this?

Thanks!!!!!
--------------------------------------
Richard McClary, Systems Administrator
ASPCA Knowledge Management
1717 S Philo Rd, Ste 36, Urbana, IL  61802
217-337-9761
http://www.aspca.org


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