Customer Experience Improvement Program is not the same as Windows Error Reporting.
WER collects minidump information and sends it to OCA (Online Crash Analysis) for automated crash analysis. CEIP varies from program to program, but in some programs (like Office) can collect statistics on which functions you use, which applications you use, time you use them etc. There was some information on the 20 billion clicks or something that the office team collected on Jensen Harris' blog. Cheers Ken > -----Original Message----- > From: Steven Peck [mailto:[EMAIL PROTECTED] > Sent: Sunday, 7 September 2008 8:30 AM > To: NT System Admin Issues > Subject: Re: Microsoft Customer Experance Improvement Program > > The collect the system state at the point of an error. They use it to > try and fix/identify issues that are MS program bugs and include it in > updates. I have been told there are other vendors who can haev access > to the information. I have no details or ideas on how this works. > One comment made once was, they found an issue with a specific version > of an AV program causing a crash with MS Word and notified that > vendor. > > During a sales demo of SCOM, We were told that we could redirect that > 'error reporting' to our SCOM server. This would allow us to see what > we're the common issues across our enterprise that were ebing caught > be this error handling. We are looking forward to this. > > Steven > > On Sat, Sep 6, 2008 at 10:51 AM, Martin Blackstone > <[EMAIL PROTECTED]> wrote: > > I think there may be one guy looking at the errors. Then he classifies > > everything as a bad driver issue. He is probably lonely and mad. > > > > > > > > > > > > From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] > > Sent: Saturday, September 06, 2008 9:25 AM > > To: NT System Admin Issues > > Subject: Microsoft Customer Experance Improvement Program > > > > > > > > EHLO, all. > > > > > > > > Does anyone know what data they collect? Or how it works for that matter? > > And do any of you have it enabled on any of your servers or machines? > > Anyone's response would be appreciated. Thanks! > > > > > > > > - Chris > > > > > > > > Christopher J. Bosak > > > > Vector Company > > > > c. 847.603.4673 > > > > [EMAIL PROTECTED] > > > > > > > > "You need to install an RTFM Interface, due to an LBNC issue." > > > > - B.O.F.H. (Merged 2 into 1) - Me > > > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
