Yep, Format C: fixes lots of problems. Problem here is both of the printers are for open labs and the computers have deep freeze on them so changing printers and drivers is a pain.
And the worst part is that it isn't consistent. 9 out of 10 prints will be normal and then the 10th one will be duplicated. Doesn't seem to be affected by application either. Word, IE, PowerPoint all seem to do it. About 60 to 70 workstations total. Thanks. From: John Cook [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 16, 2008 4:24 PM To: NT System Admin Issues Subject: RE: HP printer problem Format C: But seriously, unless you have a bazillion users with that printer installed I would delete it on the server and start over, you might find some tweaking that fixes it but then again how much time do you want to waste troubleshooting? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: Glen Johnson [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 16, 2008 4:08 PM To: NT System Admin Issues Subject: HP printer problem We just got a couple new HP 9040n printers to replace a couple 8150s. I gave the jet direct card on the new printers, the IPs of the old printers and without updating the driver software on the W2k3 server, most documents printed ok, except I think some problems with PDFs. Updated the server and then workstations with the 9040 pcl5e driver that came with the printer and started getting 2 copies of everything printed. Updated the drivers on the server with the most recent ones from HP's web site. Still getting 2 copies. Checked printer and it shows one copy on the settings, workstation and server are both set for one copy. Also updated the printer with the latest HP firmware. No change. Checked a held job in the queue and it showed one copy but printed 2. Any ideas appreciated. ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
