Hi,

We have a user on a 2003 TS box who has a problem logging on each
morning. They get the standard warning about the profile not loading and
get presented with a temp profile.

What appears to be happening is that their NTUSER.DAT file is in use,
and so the system cant instate their roaming profile from the server. 

The userenv.log with verbose debugging turned on shows;

09:48:20:692 ReconcileFile: Failed to delete file <C:\Documents and
Settings\<username here>\NTUSER.DAT> with error = 32

I've used Process Explorer to look at the handle for that file, and it
is in use despite the user not being logged on at the time. The process
that's using it is apparently 'system' but I've gone through all of
systems sub-processes and can't see any of them that have an active
handle to the ntuser.dat file in question.

I've also installed User Profile Hive Cleanup which has proven to be
about as much use a chocolate tea-pot really. The only time I ever get
any action from it is when I restart the service, and even then it
doesn't meantion anything about this user or their profile. I've turned
on Callstack logging but it's been a week now of this user not being
able to log on each morning and so far UPHClean hasn't logged a
dicky-bird. 

Does anyone else have any idea as to how I can find out what is keeping
this file open after the user logs of? Rebooting the server and kicking
off the other 20 users ceased to be an option after day 2.

Olly

--
G2 Support
Online Backups 

Email:  [EMAIL PROTECTED]
Web:    http://www.g2support.com



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Reply via email to