Anytime one of our users has a file problem in office/outlook 2007 (opening, saving, attaching, etc.), I have them run a reconnect script(batch file) that deletes the mapped drives and reconnects to them. So far this has worked.
Gene Giannamore Abide International Inc. Technical Support 561 1st Street West Sonoma,Ca.95476 (707) 935-1577 Office (707) 935-9387 Fax (707) 766-4185 Cell [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 08, 2008 11:21 AM To: NT System Admin Issues Subject: RE: Outlook 2007 File Attachment Thanks Bonnie, Already checked, no hung printers or mapped drives that are not in a connected or ready state. Any other ideas?? From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 08, 2008 1:55 PM To: NT System Admin Issues Subject: RE: Outlook 2007 File Attachment Maybe the old problem where you have a disconnected resource that it hangs on when trying to connect to? Look for other drive and printer mappings that are actually disconnected or unavailable. -B From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 08, 2008 10:39 AM To: NT System Admin Issues Subject: Outlook 2007 File Attachment Weird one.. I have an XP Sp2, system with Outlook 2007 SP1 and all updates that whenever they attach from their mapped network drive a file it hangs 15 to 20 secs for a 50k or 500k file, size really doesn't matter. But it attaches immediately from their my documents which is on the SAME server redirected. Only difference is My Document redirection is done via UNC where there are trying to link from their Mapped Network Drive. I have unloaded their AV, checked for any non default plugins in Outlook, cleared the securetemp folder, cleared their Internet Temp and System Temp folders, recreated a new Outlook profile. Aside from creating a new Windows profile is their any other ideas I can try before totaling turning my client upside down on this issue. Thanks Greg ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
