I have it enabled no problems!
___________________________________ Stefan Jafs From: Kevin Lundy [mailto:[EMAIL PROTECTED] Sent: Friday, November 07, 2008 2:25 PM To: NT System Admin Issues Subject: Re: Blackberry Q Sounds like it would solve the problem. Is there any downside to enabling something like this? On Fri, Nov 7, 2008 at 1:10 PM, Senter, John <[EMAIL PROTECTED]> wrote: Moving a message to a PST looks the same to the BES server as a hard delete. If the message does not sit in the Deleted Items long enough for the BES to see it there then it will not get removed from the device. There is a option on the BES server named "Hard Deletes Reconciliation". When this feature is enabled, messages that are hard-deleted from the desktop email program are deleted from the BlackBerry device. This option was put in to take care of this situation, but I do not recall if that works completely. I know I have deleted items and they still appear on the device. I have not done any research to see exactly how this works. But you could enable that and see if it helps. It is located in Blackberry Manager, server properties, Messaging. From: Kevin Lundy [mailto:[EMAIL PROTECTED] Sent: Friday, November 07, 2008 12:21 PM To: NT System Admin Issues Subject: Re: Blackberry Q Ok, in this case the item is not "deleted", but moved to a PST. So does the BES only delete an item on the handheld if it detects it was in the deleted item folder? Any creative work around? On Fri, Nov 7, 2008 at 12:12 PM, Stefan Jafs <[EMAIL PROTECTED]> wrote: The thing to watch is that if you are using Outlook, and delete a message it goes to the deleted item folder, if you empty the deleted folder, the BB will not know that it was delete and will not del on the BB. As long as the delete items are in the delete folder for 5 - 10 min they will get delete on the BB! ___________________________________ Stefan Jafs From: Kevin Lundy [mailto:[EMAIL PROTECTED] Sent: Friday, November 07, 2008 11:54 AM To: NT System Admin Issues Subject: Blackberry Q We are starting our migration from GoodLink to Blackberry (Bolds! woohoo). Our CEO has his email go directly to a PST when his laptop is on the network. Ignore the stupidity of that for a moment. With GoodLink, if his laptop was connected, the email would be delivered to his Treo and then deleted (since it was deleted from the Exchange server). He liked that. So he would only get email on the Treo when his laptop was off the network. With the Blackberry, the email is not getting deleted on the Bold. The email reconciliation is set to "Mailbox and handheld", "On", "Mailbox Wins". Even a manual "reconcile now" doesn't delete the messages that are no longer on the server. On my account, if I delete a message on the server, it is deleted on the Blackberry. Is there a way to make BES/handheld work the same way Goodlink did in this scenario? Thanks Kevin This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Amico Corporation. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Amico Corpoartion company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
