We have approx 4.24 staff members (.24 is the IS director and he does very little IS any more, he is now a Project Architect). We have about 35 servers and 150-165 workstations in two sites. One site is a two man office, the other has everyone else (about 120 peeps).
Our support functions are this (right now): 2 - CAD support. 1 - Workstations and some server support. 1 - Servers and some workstation support (that's me) . Our stations have quite a bit of customized software so our ratio is higher IMHO. I have seen a few stations with 50-75 obscure apps installed (all client driven). We also have a S2S VPN and some RAS VPN's. Due to human error during a station build, we are automating as much as possible. hth-Devin On Tue, Nov 11, 2008 at 9:45 AM, Jake Gardner <[EMAIL PROTECTED]> wrote: > What is everyone's ratio of staff to servers and/or network equipment? > Staff to end user support? > > We have 225+ end users supported by 1 person whom I have to help if she > gets backed up. > I am in charge of the network infrastructure and 10+3 servers > (Prod+Dev) and have no one to help me when I get backed up, and that's not a > complaint! I don't like people screwing up my servers. > There are 3 developers in IT for our internal apps, and I need to support > them like a babysitter sometimes. If you are a developer and can't > research your own error messages... don't talk to me and seriously don't > tell me my server is misconfigured! ;) > > > > > Thanks, > > Jake Gardner > TTC Network Administrator > Ext. 246 > > > > > > > ***Teletronics Technology Corporation*** > This e-mail is confidential and may also be privileged. If you are not the > addressee or authorized by the addressee to receive this e-mail, you may not > disclose, copy, distribute, or use this e-mail. If you have received this > e-mail in error, please notify the sender immediately by reply e-mail or by > telephone at 267-352-2020 and destroy this message and any copies. > > Thank you. > > ******************************************************************* > -- Devin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
