This just might be a 'keeper':
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Customer Service: Skip straight to the operator with your dirty mouth
Reader Martin writes:
Many IVR (interactive voice response) systems are programmed to
recognize key words. Among those keywords are frequently a list of
swear words, like the FCC's dirty 7. When asked to respond, use on of
those epithets and you will likely be transferred directly to a live
human being.
It certainly doesn't have the relaxed sophistication of GetHuman, but if
it gets the job done... as they say, the squeaky wheel gets the grease. I
gave it a try this morning, and I'll let you know how it went after the
jump.
After calling a couple phone numbers with IVR systems and not having too
much luck (I could have been saying anything, as long as it wasn't on
their menu they were confused). But my third try did the trick. The IVR
operator gave me a list of options, I said, "[EMAIL PROTECTED]" and he
said: "I think
you said you want to talk to a customer service agent. Is this correct?"
Anyone else out there given this a try? Let us know how it went in the
comments or at tips at lifehacker.com. - Adam Pash
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More here with links:
http://lifehacker.com/software/customer-service/skip-straight-to-the-operator-
with-your-dirty-mouth-179352.php
or here if the above wraps unusably: http://preview.tinyurl.com/2hxseb
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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