So lately I have been seeing the inet process crashing and when I
extract the cabs with the dump and run the crash dump under windbg ver
6.9 I see the following and from I make out of this, the ISATQ.dll is
either corrupt or I don't know what I'm seeing. Anyone seen this issue
or can make out the problem?

 

 

 

Microsoft (R) Windows Debugger Version 6.9.0003.113 X86

Copyright (c) Microsoft Corporation. All rights reserved.

 

Extracted C:\DOCUME~1\thomas\LOCALS~1\Temp\1\000015c00_inetinfo.exe.mdmp
from

    C:\Documents and
Settings\thomas\Desktop\12-2-08_crash\exchange_dmp\20474AB5.cab

 

Loading Dump File
[C:\DOCUME~1\thomas\LOCALS~1\Temp\1\000015c00_inetinfo.exe.mdmp]

User Mini Dump File: Only registers, stack and portions of memory are
available

 

Symbol search path is:
SRV*DownstreamStore*http://msdl.microsoft.com/download/symbols

 

Executable search path is: 

Windows Server 2003 Version 3790 (Service Pack 1) MP (2 procs) Free x86
compatible

Product: Server, suite: TerminalServer SingleUserTS

Debug session time: Wed Dec 10 15:14:05.000 2008 (GMT-6)

System Uptime: not available

Process Uptime: 6 days 6:24:13.000

........................................................................
........................................................................
................................................

Loading unloaded module list

................

This dump file has an exception of interest stored in it.

The stored exception information can be accessed via .ecxr.

(300.108c): Access violation - code c0000005 (first/second chance not
available)

eax=00000000 ebx=078aed94 ecx=00000327 edx=7c82ed54 esi=078aed98
edi=bd7dd000

eip=7c82ed54 esp=078aed48 ebp=078aedf0 iopl=0         nv up ei pl zr na
pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000
efl=00000246

ntdll!KiFastSystemCallRet:

7c82ed54 c3              ret

0:093> .ecxr

eax=00000000 ebx=77e6b4af ecx=7779006c edx=00000001 esi=00e2bb90
edi=00000000

eip=63ec8952 esp=078afe48 ebp=078afe6c iopl=0         nv up ei pl zr na
pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000
efl=00010246

<Unloaded_ISATQ.dll>+0x8952:

63ec8952 ??              ???

 

 

 

TIA,

 

 

 

Thomas Gonzalez

Technology Manager

Girl Scouts of Southwest Texas

210.349.2404 phone
210.403.1586 DID

210.349.2666 fax

www.girlscouts-swtx.org <http://www.girlscouts-swtx.org/> 

[email protected] <mailto:[email protected]> 

 

 


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