Just an update for all who helped with their thoughts on this issue. It's been two days now and we have not had the printing issues we experienced earlier this week. I did kill those 2 services you listed, Ed, along with a couple of others. I'm also blocking the print server from accessing the internet as I read somewhere that some HP drivers phone home for updates. Thanks everybody.
Paul Chinnery Network Administrator Memorial Medical Center 231-845-2319 _____ From: Ziots, Edward [mailto:[email protected]] Sent: Wednesday, February 11, 2009 10:39 AM To: NT System Admin Issues Subject: RE: PRINT SERVER spooler You also want to look at the print drivers you are using on the server. The HPBPRO.exe and HPBIOD.exe from the HP line of printers definitely kill turn your print server into goo.. the are notorious for causing print server problems. Z Edward E. Ziots Network Engineer Lifespan Organization Email: [email protected] Phone: 401-639-3505 MCSE, MCP+I, ME, CCA, Security +, Network + _____ From: Don Guyer [mailto:[email protected]] Sent: Wednesday, February 11, 2009 10:25 AM To: NT System Admin Issues Subject: RE: PRINT SERVER spooler Try checking for "bad" print jobs in the Spool folder when the service is stopped and remove them. Don Guyer Systems Engineer Information Services Prudential Fox Roach/ Trident 431 W. Lancaster Avenue Devon, PA 19333 Ph: (610) 993-3299 Fax: (610) 650-5306 www.prufoxroach.com <blocked::blocked::http://www.prufoxroach.com/> [email protected] From: Chinnery, Paul [mailto:[email protected]] Sent: Wednesday, February 11, 2009 10:10 AM To: NT System Admin Issues Subject: PRINT SERVER spooler In the last 2 days at the same time in the morning, our print server's spooler seems to be causing problems. People report that they can't print. When we checked a couple of application servers, we found the spooler service had stopped running. Restarting it did not help UNTIL we stopped/restarted the spooler on the print server. I am at a loss trying to figure out what is causing this. I have eliminated anti-virus programs and backup program as neither is impacting the print server at the time the system fails. If anybody has any ideas, my thanks in advance. Paul Chinnery Network Administrator Memorial Medical Center 231-845-2319 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
