Can the system boot at all - safe mode, LastKnownGood, or does it flake out no matter what? I once had a server that behaved in that way after a Windows patch, and it turned out that although there was no display on the screen it was still actually booting, I could still access it via remote tools, which allowed me to uninstall the patch via psexec, and then all was good
2009/2/18 vbs <[email protected]> > I received a call from a customer early yesterday morning that their HP > DL140 G3 terminal server was down. I had them power the machine off and > reboot but it would not come up so I quickly went to their site. When I > powered the system on the system would POST OK but immediately after all the > HW post and the O/S should begin to boot the monitor simply blanks out and > the system does not boot. > > I rebooted and was able to get into the raid bios configuration and it > indicated that the drives and raid 1 configuration was fine. > > Calling HP support and fighting/arguing with them over what they should be > doing (customer has a 24x7 4 hour response care pack but that is a whole > other frustrating topic) I finally had to download an offline diagnostic for > the machine (can't use a Smart CD with this machine) and proceeded to run > several hours of diagnostics. At first they indicated that the drives were > bad and would send out a technician with 2 new drives. After fighting with > the technician to convince me that both drives had failed, I wanted to speak > with someone at second level support. Support ffinally indicated that the > errors in the diagnostic had nothing to due with the drives in question. > Their final verdict was the hardware is all OK and I am now still left with > a machine that will not boot but gives no indication of any O/S issues or > error messages it just stops. > > Late before leaving yesterday I was able to download the raid driver and > was able to boot the system with a Win 2003 CD using the F6 to use this > driver to boot the system and get to the point in the installation where the > boot can see that there is a copy of Windows in C:\Windows which is were I > had to leave it. > > Has anyone had any similar circumstances or perhaps ideas on why the system > would not throw any error messages and simply stop and not go any further > after the HW post > > > > -- > Thanks > Dave Vantine > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
