On Tue, Mar 10, 2009 at 3:19 PM, Ben Scott <[email protected]> wrote:
>  We have two feeds for our office.  Comcast for web browsing -- it's
> cheap, disposable, incoming bandwidth.  And a local ISP with a
> symetrical, SLA'ed feed for email and remote access.

  I was asked off-list why we have multiple feeds.  In a word: Robustness.

  Comcast gives us cheap, disposable incoming bandwidth.  We use it
for web browsing, downloads, software updates, and the like.  None of
this stuff is mission critical for us.  So it won't kill us if it does
down for a few hours or even a few days, or if the quality is
inconsistent.  We get 8 Mbit/sec incoming for $65/month this way.

  The local ISP gives us a fixed-wireless feed.  It's 512 Kbit/sec
committed and 1.5 Mbit/sec maximum, symetrical.  It's consistent and
reliable.  No wires mean it's immune to falling trees, backhoes, and
weather.  The ISP is very responsive -- if I have trouble, I call in
to their NOC and speak to a network engineer, not call center monkies
reading from scripts.  It's not a mass-market IP address so mail
servers who reject everything Comcast are okay.  For this we pay
around $300/month.  We have our email, VPN, and BlackBerry's on this,
because those *are* important to us.

  Two totally different companies mean it's extremely unlikely for
both to have trouble at once.  During a big ice storm in December,
when millions of people across the region where without power, Comcast
was out for a week.  The wireless ISP (which is relaying from their
tower to a city tens of miles away) never even blinked.

  In the unlikely even the WISP has technical trouble (or goes out of
business overnight), we can fail over to Comcast.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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