+1 No travel fee's but minimum 1 hour billing (although I have been known to charge zero if I happen to be in the area and it's a 5 -10 minute fix). I bill in 1/4hr increments which could at least partially offset travel if desired just by tacking on 15 minutes - not one of my clients would balk at that. I have one client that's 65 miles each way, they get one hour minimum fee but still no travel costs. Shoot at current tax rates I get a $65 tax break just for driving out and back. Gorgeous drive too, but I digress...
Billing could also accommodate travel costs but it still comes down to the customer paying for it in some fashion. "No travel fees but $125/hr" or "$120/hr but travel fees will be added" is kind of same-same. Emergencies are handled simply by still no travel fee, but hourly costs are 155% of regular hourly pricing. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Erik Goldoff [mailto:[email protected]] Sent: Tuesday, March 24, 2009 8:19 AM To: NT System Admin Issues Subject: RE: Service Travel fees minimum one hour , so if I travel for 15 minutes, solve their issue in 15 minutes, bill for one hour ( I bill in half hour increments ) Emergency ( Top Priority ) travel for rescue I bill for actual time in transit if it's either after hours, or at the cost of other clients scheduled non-priority work Erik Goldoff IT Consultant Systems, Networks, & Security ________________________________ From: Cesare' A. Ramos [mailto:[email protected]] Sent: Tuesday, March 24, 2009 10:50 AM To: NT System Admin Issues Subject: Service Travel fees Hellos to all. Hope everyone is having a good Tuesday thus far. Have a question for all service providers and clients out there in e-Mail list land: What are you currently paying or charging for travel to and from clients? To the clients out there, what would you find unreasonable to pay? We are currently evaluating this to add to our service invoices but do not want to be unfair to the clients. Thoughts appreciated.. CAR ________________________________ This e-Mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-Mail in error please notify the sender via returned e-Mail. Please note that any views or opinions presented in this e-Mail are solely those of the author and do not necessarily represent those of the company. Although IDF operates anti-virus programs, it does not accept responsibility for any damage whatsoever that is caused by viruses being passed. ** Think before you print this message. ** ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
