Kurt-

Can you add the http://support.microsoft.com/kb/244139 CrashOnCtrlScroll 
registry value and reboot? This will allow you to generate a dump next time 
this happens (the hang, specifically) by pressing the /right/ Ctrl key and 
Scroll Lock twice.

Also, Poolmon can help tremendously here too for logging.

Thanks,
Brian Desmond
[email protected]

c - 312.731.3132


-----Original Message-----
From: Kurt Buff [mailto:[email protected]]
Sent: Monday, March 30, 2009 5:00 PM
To: NT System Admin Issues
Subject: Virtualized server issue...

All,

Over the weekend we virtualized our file/print server, and it seemed
to go well. Host is a Dell machine running ESX 3.5 update 2.

The physical machine has an Intel HT processor and 1gbyte of RAM. I
gave the VM 2 procs and 2gbytes of RAM, just for good measure.

Both machines were talking to our LeftHand SAN, on a separate physical
LAN, but today I had to reboot the VM, then a couple of hours later
shut it down and revert to the physical machine after it stopped
responding.

The logs were indicating lack of server memory - specifically, these
were being emitted to my syslog server:

2009-03-30 14:05:12     User.Notice     home-01     Mar 30 14:05:12
home-01 MSWinEventLog   1   System  13892   Mon Mar 30 14:05:08 2009
     2020    Srv     Unknown User    N/A Error   HOME-01     None
0000: 00 00 04 00 01 00 54 00   .......  0008: 00 00 00 00 e4 07 00 c0
  ........  0010: 00 00 00 00 9a 00 00 c0   ........  0018: 00 00 00
00 00 00 00 00   ........  0020: 00 00 00 00 00 00 00 00   ........
0028: ae 04 00 00 d0 02 70 00   .......      The server was unable to
allocate from the system paged pool because the pool was empty.

Then this, as I tried to log in to shut it down:

2009-03-30 14:09:39     User.Notice     zet-home-01     Mar 30
14:09:39 zet-home-01 MSWinEventLog   1   Application     13935   Mon
Mar 30 14:09:39 2009        1512    Userenv SYSTEM  User
Error   ZET-HOME-01     None            Windows cannot unload your
registry file. The memory used by the registry has not been freed.
This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account. If this problem persists, contact your
administrator.        DETAIL - Insufficient system resources exist to
complete the requested service.    30


and couldn't log in - I had to use psshutdown to make it go.

I was starting to troubleshoot the paged pool issue, but didn't get
far enough into it before it required kick, and I reverted to the
physical box.

Anyone have any ideas what might have been the problem, or where I can
start to look for clues?


Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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