Glad I'm not the only one who feels that way. I've been having a two week long battle with them now over lost mail, some of it from this list. I was apprehensive about the lack of logging at the time we agreed to try it. I can flip my MX records back to our previous filter, along with duplicating stuff to another address and domain to prove that messages are sent and received. They have nothing in their logs and blame it on RBL's, I don't doubt that's the problem, but can't get them to explain why, when my domain account settings say I don't want to use RBL, they're obviously being used anyway. We were using AppRiver prior to this and I actually still have the subscription in place. They weren't great, but price was decent and at least they didn't throw stuff out with no way to track it. Thinking seriously about just eating the rest of the Mxlogic subscription and switching back to AppRiver. Can't imagine any reason at this point that I'd renew their service.
Dennis ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
