Can't say I agree with that. At my previous job we were a Dell shop. The account team had tremendous turnover. The guys that were actually doing the quotes changed every few months and our account rep every 6-8 months. Each one gave the same spiel. "We are going to make things right for you!". Never happened. Granted we were a small shop in the enterprise class, but still it was lousy customer service. When I left they were looking at HP hardware.
YMMV Chris Bodnar, MCSE Sr. Systems Engineer Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: [email protected] Phone: 610-807-6459 Fax: 610-807-6003 _____ From: [email protected] [mailto:[email protected]] Sent: Monday, April 06, 2009 3:22 PM To: NT System Admin Issues Subject: Re: Place to purchase server accessories Ask for a new one. I did, kind of. I even got a take me back please from the old rep, but I'm a cold hearted bastard. I was tired of correcting the quotes all the time, because my old rep didn't bother to take notes correctly. Since changing, I've had zero problems. I'd be interested to know if you had the rep I dropped. On Mon, Apr 6, 2009 at 3:14 PM, John Aldrich <[email protected]> wrote: Because, frankly, I'm having a problem with my account rep. :-) Besides, they want $50 for the drive tray alone.. And I saw it on eBay for about half that. :-) John-AldrichTile-Tools From: Brian Desmond [mailto:[email protected]] Sent: Monday, April 06, 2009 3:09 PM To: NT System Admin Issues Subject: RE: Place to purchase server accessories Why not just buy the part from the OEM and know it's what you need? Thanks, Brian Desmond [email protected] c - 312.731.3132 Active Directory, 4th Ed - <http://www.briandesmond.com/ad4/> http://www.briandesmond.com/ad4/ Microsoft MVP - <https://mvp.support.microsoft.com/profile/Brian> https://mvp.support.microsoft.com/profile/Brian From: John Aldrich [mailto:[email protected]] Sent: Monday, April 06, 2009 2:02 PM To: NT System Admin Issues Subject: OT: Place to purchase server accessories I am looking to finish filling up the two Dell PowerEdge 2900 chassis I have that have hardly any drives in 'em. I want to add another 5 drives per chassis, but I don't have any extra drive trays. Anyone got a line on where I can purchase those in quantity w/o having to go through Dell? I have found individual drive trays on eBay, but have not seen them there in quantity. John-AldrichTile-Tools No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.285 / Virus Database: 270.11.43/2043 - Release Date: 04/06/09 06:22:00 ----------------------------------------- This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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