On encrypted files, such as those done with PGP, don't I need the Private
and Public Key to decrypt those files.

Scenario: Customer has FTP site. Use Windows Explorer to FTP to there
server, login with provided credentials, then copied files to desktop. Used
GnuPGP and CryptoAnywhere. Imported Public Key and Passcode. Getting error
that Private Key not found.

Do I not need the Private Key from the Customer as well as the Public Key to
open these files?

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