Micheal Espinola Jr <[email protected]> wrote on 05/18/2009 12:16:32 AM:
> The Diamond is smaller: > > http://www.iphonekiller.com/2008/06/13/3g-iphone-vs-htc-diamond/ Slower phone, smaller screen, less storage and by your own website, worse (!!) battery life. Fine - let me clarify. For the mix of features, I like the flexibility in other areas that the extra space of Apple not having to waste space supporting a removable battery allows for. Bit of a rant warning - feel free to skip :) There are tons of phones that beat the iPhone on any one, two or even three check boxes. For me, individual check boxes aren't what's important. It's the overall experience. Until the other handset makers and carriers (looking at you Verizon with your inane desire to control every feature) figure that out, they will always be trailing. Same in general for geeks - many are confused as to why Linux hasn't taken over the desktop since it has one of the biggest "check boxes" of all - FREE! The problem is the overall value proposition for Linux as a desktop OS, esp. for "normal" people, sucks. Sure, that's changing - slowly - but the biggest detriment to Linux is the geek culture that tends to look unfavorably at people who haven't RTFM (the often non existent manual, too) or spent half their afternoon searching through google and usenet on their own. I like to get into technical details as much as the next person, but I prefer them to be meaningful technical details - not what obscure incantation I need in order to get my sound card to work with my window manager. Same thing with other tech gadgets - people expect them to just work, and many tech companies are not very focused on the end user experience so for many people, they don't "just work". Often the customer is treated with disdain - or even ridiculed for being too stupid to figure it out (sound like any help desks you know, or even some threads in here?). That's why folks are attracted to Apple. They are boarding on fanatical on their attention to the end user. Sure, they screw it up sometimes (ejecting a disk by dragging to to the trash is still pretty counter-intuitive) but they tend to get it right more then the other guys, and in areas that are more significant. How many other computer or gadget companies are there where I can go to a local store for support? I can show them the problem, and more often then not walk out of the store with a functioning replacement. There is a reason Apple has the highest customer satisfaction ratings - by far - of the computer industry. And no, it has nothing to do with "image" - but companies and anti-fanboys are free to continue to think so. They are also free to continue loosing profit as Apple siphons off the cream and leaves the high volume, low margin (or no margin in the case of netbooks) behind. These concepts aren't rocket science. It just takes a different perspective and the ability to look further then short term gain and cost-cutting. And allot of hard work.... Eric Eskam =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= The contents of this message are mine personally and do not reflect any position of the U.S. Government "The human mind treats a new idea the same way the body treats a strange protein; it rejects it." - P. B. Medawar ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
