Someone already said it.

1) Export to CSV
2) Search & Replace
3) Import
4) Profit!

- Sean

On Tue, Jun 9, 2009 at 10:52 AM, Terry Fryrear <[email protected]> wrote:

>  I created a contact in my outlook using forward slashes.
>
> After it reconciled I called the contact and it went through. I even
> checked to make sure the it had the forward slashes on my BB. It did. So she
> had to make all of her contacts in her Outlook using forward slashes instead
> of dashes.
>
> *From:* Joe Heaton [mailto:[email protected]]
> *Sent:* Tuesday, June 09, 2009 2:08 PM
> *To:* NT System Admin Issues
> *Subject:* Cross Post: Help! User Error!
>
>
>
> Outlook 2k3
>
> Exchange 2k3
>
>
>
> I have a user, who has hundreds of contacts in her Outlook.  She’s new to
> our agency, and we imported her contacts from her previous job.  She says
> that her Blackberry didn’t have issues dialing these numbers, but that her
> Samsung Saga WM device does.  When I investigated, the issue is that a lot
> of the phone numbers in her contacts were input as XXX /XXX-XXXX.  The
> Samsung doesn’t like the forward slash, so when she tries to dial these
> numbers, it dials the area code only.  I proved that the slash is the issue,
> by having her fix one number, and try it, and lo and behold, the phone dials
> the full number.
>
>
>
> My question:  Is there a tool, script, whatever, that I can have her use,
> to go through her contacts, and replace the forward slash with a dash?  She
> already has a bad view of WM, and I need to get a solution for her fairly
> quickly.
>
>
>
> I can’t even prove or disprove that the Blackberry can or can’t dial a
> number in the format XXX /XXX-XXXX.  If someone else could try it and let me
> know, I’d personally appreciate it, even though I can’t go back to her and
> tell her she’s full of it or not…
>
>
>
>
>
> Joe Heaton
>
> AISA
>
> Employment Training Panel
>
> 1100 J Street, 4th Floor
>
> Sacramento, CA  95814
>
> (916) 327-5276
>
> [email protected]
>
>
>
>
>
>
>
>
>
>
>
>

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