Yeah, we ran into this just recently and the uninstaller worked
flawlessly on a few computers having this same issue.

Don Guyer
Systems Engineer - Information Services
Prudential, Fox & Roach/Trident Group
431 W. Lancaster Avenue
Devon, PA 19333
Direct: (610) 993-3299
Fax: (610) 650-5306
[email protected]


-----Original Message-----
From: Roger Wright [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 12:12 PM
To: NT System Admin Issues
Subject: RE: Unable to View FLASH Video

Thanks... I've grabbed the uninstaller and will give it a try.

   

Roger Wright
Network Administrator
Evatone, Inc.
727.572.7076  x388
_____  


-----Original Message-----
From: Terry Dickson [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 11:31 AM
To: NT System Admin Issues
Subject: RE: Unable to View FLASH Video

Well I was just informed we had this issue last night at one of our
users.  A little odd of a coincidence don't you think?  Anyway the
resolution was to uninstall Flash completely, restart the machine and
then a complete reinstall of flash.  After that the problem went away.



-----Original Message-----
From: Roger Wright [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 10:07 AM
To: NT System Admin Issues
Subject: RE: Unable to View FLASH Video

32-bit only.

   

Roger Wright
Network Administrator
Evatone, Inc.
727.572.7076  x388
_____  


-----Original Message-----
From: Terry Dickson [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 10:43 AM
To: NT System Admin Issues
Subject: RE: Unable to View FLASH Video

OK so does he have a 64-bit OS?  If so make sure he is using the 32-Bit
IE and it should work.

-----Original Message-----
From: Roger Wright [mailto:[email protected]] 
Sent: Thursday, June 18, 2009 9:32 AM
To: NT System Admin Issues
Subject: Unable to View FLASH Video

I have one user (a manager) with XP Pro,  IE8 and Flash 10.x who is
unable to view Flash videos from either MSNBC or CNN sites.  In both
cases, he's informed he needs to upgrade his Flash Player.  Flash is
enabled in the browser, I've removed his temporary Internet files,
manually installed Adobe Flash 10.x - still the same message and no
video.  All was good a couple weeks ago, so I'm thinking it's related to
recent updates.

 

What else should I be checking?

 

 

 

Roger Wright

Network Administrator

Evatone, Inc.

727.572.7076  x388

              

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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


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