I have had:
Appliance vendors agree to replace parts outside of warrantee when obviously defective. Auto makers provide out of warrantee repair + parts Network vendors supply replacement parts out of warrantee for defective design A jelly manufacturer provide replacement bottles of jelly when the quality of the original product was lacking [1] Contractors pride replacement work/materials when not under warrantee due to poor workmanship/materials Not _ONE_ of them had any sort of NDA-ish thing they wanted me to sign. SJRDF in effect. -sc [1] I was REALLY peeved when I sent that email. From: Jon Harris [mailto:[email protected]] Sent: Tuesday, August 04, 2009 1:34 PM To: NT System Admin Issues Subject: Re: exploding iPods Specific reminder Dell did not require one when they replaced batteries that were having issues. I don't know about the other vendors but I did not hear of any others doing this. Remember? Jon On Tue, Aug 4, 2009 at 1:30 PM, David W. McSpadden <[email protected]> wrote: Even out of warranty if the in line battery exploded it should not warrant a confidentiality contract. ----- Original Message ----- From: Jonathan Link <mailto:[email protected]> To: NT System Admin Issues <mailto:[email protected]> Sent: Tuesday, August 04, 2009 1:24 PM Subject: Re: exploding iPods Did you RTFA? The product was out of warranty, think about the implicit liability they take on by not asking for confidentiality. Now, is it stupid PR? Probably, but that's different from the legal implications. On Tue, Aug 4, 2009 at 12:59 PM, Ben Scott <[email protected]> wrote: On Tue, Aug 4, 2009 at 11:39 AM, Derek Lidbom<[email protected]> wrote: > http://www.tuaw.com/2009/08/03/apple-most-assuredly-not-slapping-family- with-gagging-order-ov/ #ifdef RANT "A confidentiality agreement is standard operating procedure" BULL FSCKING SH*T. I do warranty/repair claims all the freaking time with any number of suppliers, and I have *NEVER* had to sign a confidentiality agreement. *EVER*. Good gods, is there anything Apple can do that won't have the fanboys and fangirls crawling out of the woodwork to defend them? I swear, Steve Jobs could sh*t in a box, and people would still be lining up buy it, and saying it doesn't smell. At least people *complain* about Microsoft's misdeeds. #endif -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
