I’ve moved this computer to another port and it still happens. I replaced the patch cables on both ends (tested them too) and tested the cable in the wall three different times. This was after I re-punched the wall plate and the patch panel ends. I can transfer large files over the network via explorer just fine.
-- Mike Gill From: James Hill [mailto:[email protected]] Sent: Wednesday, August 19, 2009 10:18 PM To: NT System Admin Issues Subject: RE: Computer going "offline" need advice Does another computer patched into the same port with the same patch cables currently in use have the same issue? From: Mike Gill [mailto:[email protected]] Sent: Thursday, 20 August 2009 3:13 PM To: NT System Admin Issues Subject: RE: Computer going "offline" need advice The thing is its (finally) reproducible. As soon as I tell Movie Maker to save the video to the computer, a window pops up asking for a file name. Within a second or two it goes offline. Every time. ve not tried multiple versions of the NIC driver beyond the Dell driver at the time of purchase and the newest one from the Broadcom website. It just doet seem like going further down that path will help. As mentioned I tried a 3Com 10/100 NIC as well and disabled the Broadcom from the BIOS. If I dt get any good pointers by the end of the week Im going to try a reinstall. I will try network monitor and see if anything comes up. Im just not good at using it. -- Mike Gill From: Daniel Rodriguez [mailto:[email protected]] Sent: Wednesday, August 19, 2009 6:44 PM To: NT System Admin Issues Subject: Re: Computer going "offline" need advice I know that you probably may have checked, but, have you checked the power settings? Sometimes I have encountered where an update or patch will automatically set the power option to turn off the NIC to conserve power. Had an issue a couple of years ago where we had deployed about 150 desktops and we were getting an issue similar to what you are reporting. We found that the NIC power save option was set. But even if we unchecked that option we were still getting issues. We found that if we went to the previous NIC Driver the issue went away. When a newer driver came out we loaded it on a few desktops and no issues came up. Not saying that this could be your issue, but you never know. On Wed, Aug 19, 2009 at 6:13 PM, Mike Gill <[email protected]> wrote: I have a WinXP SP3 machine (same problem existed with SP2) that goes offline randomly as indicated by the computer icon near the clock and the balloon tip. Right-clicking and choosing synchronize brings it back online. I see nothing in the event logs that indicate there is a problem.ve found numerous tips online and thus have updated the NIC driver, set it to 100Mbs instead of autodetect, tried a new NIC, tried a different port on the switch, new cables, re-punched the block, tested all cables using a Fluke tester, on and on. I have just discovered how to reproduce the event. For some reason Movie Maker causes this to happen if there is a network resource such as a picture when saving the movie file. At any rate, I need to know what tool and method to use to diagnose the problem given the above. TIA! -- Mike Gill ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
