That makes sense. I can gradually get people used to not being local admins. J Most of customer service is NOT a local admin (only power user at most.) It's mainly just the admin people who are local administrators on their machines.
John-AldrichTile-Tools From: David Lum [mailto:[email protected]] Sent: Tuesday, September 01, 2009 4:07 PM To: NT System Admin Issues Subject: Local admins (was RE: MSINFO popping up) We've resolved to take away admin perms as systems are ordered with Windows 7. No new PC for you unless you are NOT an admin - seems to be a reasonable line in the sand. This will allow us to work out the issues with "admin required apps" on a more reasonable schedule too, since the user will not see any downtime. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Don Guyer [mailto:[email protected]] Sent: Tuesday, September 01, 2009 11:56 AM To: NT System Admin Issues Subject: RE: MSINFO popping up We're battling this right now. Getting the desktop support team to try and pinpoint why the end-users "need" to have admin rights has been a huge roadblock. Don Guyer Systems Engineer - Information Services Prudential, Fox & Roach/Trident Group 431 W. Lancaster Avenue Devon, PA 19333 Direct: (610) 993-3299 Fax: (610) 650-5306 [email protected] From: Kennedy, Jim [mailto:[email protected]] Sent: Tuesday, September 01, 2009 2:51 PM To: NT System Admin Issues Subject: RE: MSINFO popping up +1 It was a heck of a fight with our desktop support here, but I won about 1.5 years ago and we took it away from everyone. Lot of crying and a fair amount of work getting a few things to work. But they came up to me a few months ago and apologized and thanked me. Their life is much easier now. And most importantly it is much better for the users, their machines are not blown up all the time anymore. From: Kevin Lundy [mailto:[email protected]] Sent: Tuesday, September 01, 2009 2:44 PM To: NT System Admin Issues Subject: Re: MSINFO popping up Yes, it takes work, but it can be done. Our desktops have been significantly more stable and 100% infection free since we did the lockdown about 7 years ago. My license compliance is as good as I think can be. On Tue, Sep 1, 2009 at 2:32 PM, John Aldrich <[email protected]> wrote: Well, that's all well and good for technical people like you and me, but for non-technical people, it's hard to do so. especially when they don't have elevated privileges on the domain. J John-AldrichTile-Tools From: Jon Harris [mailto:[email protected]] Sent: Tuesday, September 01, 2009 1:57 PM To: NT System Admin Issues Subject: Re: MSINFO popping up Sorry I forgot to add IMNSHO. I don't run as administrator on any box unless I absolutely need to and only for the task at hand. Jon On Tue, Sep 1, 2009 at 1:55 PM, Jon Harris <[email protected]> wrote: He should be running as an User not an Admin. That is what runas is for. Jon On Tue, Sep 1, 2009 at 1:26 PM, John Aldrich <[email protected]> wrote: Good point. That being said, when I ran msinfo32 on my machine, it *looked* like what was on the user's machine. Next time it happens, I'll try to make it a point to look at the task manager. -----Original Message----- From: Kennedy, Jim [mailto:[email protected]] Sent: Tuesday, September 01, 2009 1:22 PM To: NT System Admin Issues Subject: RE: MSINFO popping up Check the process in task manager. Help About could be forged. -----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: Tuesday, September 01, 2009 1:14 PM To: NT System Admin Issues Subject: RE: MSINFO popping up Nope. It was an MS System Info window. Or at least that's what "help ->About" said it was. I don't know. I've never seen it before. -----Original Message----- From: Steven M. Caesare [mailto:[email protected]] Sent: Tuesday, September 01, 2009 1:01 PM To: NT System Admin Issues Subject: RE: MSINFO popping up No chance it was MSCONFIG? If you make changes to your startup behavior via MSCONFIG, by default it runs again at next boot/logon. -sc -----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: Tuesday, September 01, 2009 12:39 PM To: NT System Admin Issues Subject: RE: MSINFO popping up Well, it was definitely the Microsoft System Information tool... but what caused it to pop up, I haven't a clue. Just for giggles I'll go install MalwareBytes on that machine and make sure it's not infested or anything. -----Original Message----- From: Kennedy, Jim [mailto:[email protected]] Sent: Tuesday, September 01, 2009 12:09 PM To: NT System Admin Issues Subject: RE: MSINFO popping up Fire up task manager when it happens. See what the process is. Msinfo.exe is a virus/adware usually and msinfo32.exe is part of the OS. -----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: Tuesday, September 01, 2009 11:56 AM To: NT System Admin Issues Subject: RE: MSINFO popping up User reports that he doesn't recall any consistency in what he was doing immediately prior to the MSINFO window popping up. -----Original Message----- From: Ben Scott [mailto:[email protected]] Sent: Tuesday, September 01, 2009 11:10 AM To: NT System Admin Issues Subject: Re: MSINFO popping up 2009/9/1 John Aldrich <[email protected]>: > One of my users has an HP Pavilion laptop ... Standard question: What release and edition of Windows, and what Service Pack? > ... starting to pop up more and more often ... turned out to be MSINFO. I can't even start MSINFO from Start -> Run on my box. I have to hunt down the icon in the Start Menu. What's he doing when/before MSINFO opens? What programs are running in the background? Check startup items. I seem to recall MSINFO was introduced as part of MS Office (way back when); maybe check around in there? Do you have good anti-virus? Does the user have admin rights? > He says that > typically, no matter what he does, the laptop shuts down on him shortly > after seeing the window pop up. Do you have the auto-reboot on STOP feature turned on? If so, that often translates into "my computer is shutting off" from the users. We turn turn this off as part of our standard config. It's one of Microsoft's dumber ideas, IMNSHO. System Properties -> Advanced tab -> Startup and Recovery Settings -> "Automatically restart". -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.74/2339 - Release Date: 09/01/09 06:52:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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