On Fri, Sep 4, 2009 at 3:36 PM, Mike Gill<[email protected]> wrote:
> She needs an MFP with FAX and wireless capabilities.

  Does she need color printing?

  If not, I just had a side client pick up a Brother MFC-7440N for
$150.  Very compact.  Print/scan/copy/fax.  Monochrome laser, color
scanner.  Both ADF and flatbed scanner.  Separate toner and drum for
the print engine (lowers costs).  Built-in Ethernet and USB.  Scan
scan to email, FTP, SMB, etc., or so it claims.  Can fax from PC.
Fairly capable web UI, can use it to manage fax machine.  Haven't had
to talk to support yet.  Their website is kind of meager.

  The software is modularized, so you can install just the print
driver, fax/print driver, or the overly cutsey GUI.  Even the overly
cutsey GUI wasn't too bad.  All of it was still fairly small and
self-contained, and didn't pollute the system with 100s of megs of
crap.

  I much prefer laser printers; they've historically given me much
less trouble than inkjets.

> I’ve been looking online and narrowed my list to an
> HP OfficeJet Pro 8500 or the Epson WorkForce 600.

  I've got a couple people using the Epson WF 600.  Overall good.
Control panel UI is pretty good.  Software is modular and small, like
the Brother's.  It's still an inkjet (see above about laser vs
inkjet).  My only serious complaint is the ink cartridges are tiny, so
if you do a lot of printing you'll burn through them like crazy.  For
lighter usage, it's great.  And Epson will still do tech support after
the warranty expires (unlike HP).

  I'm crusading against HP printers these days, after buying nothing
but for 15 years.  Their tech support is horrible, their customer
service is worse, they won't call back, they won't help, they won't
honor their warranties, they're expensive, and their software sucks
rocks.  Their software is huge, slow, bloated, crashes a lot, has
security problems, has stability problems, causes problems with other
software, doesn't install right, doesn't uninstall right.  I could go
on forever.

  We've done tests at work, letting an Epson inkey sit idle for 6
months and then plugging it back in, and the inkjets will clean
themselves.  With every HP inkjet I've used, you're buying new heads
every six months, whether you use them or not.

> One thing that bugs me about the Epson is apparently you can’t
> even print black if one of the color carts is out of ink. I don’t know if
> the HP has this problem.

  In my experience, most recent inkjets refuse to do anything if they
don't have a full suite of cartridges.  But I haven't tried the HP OJ
Pro stuff that has separate inktanks.

-- Ben

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