I believe Bryan emailed you more licenses, as that seemed to the problem
(not enough licenses).  If you need more help, feel free to email me
directly.

 

 

Alex

 

Alex Eckelberry, CEO 
Sunbelt Software
33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 
e: [email protected] <mailto:[email protected]>  MSN: 
[email protected] <mailto:[email protected]>  
w: www.sunbeltsoftware.com <http://www.sunbeltsoftware.com>  b: 
www.sunbeltblog.com <http://www.sunbeltblog.com> 

 

 

 

 

From: John Aldrich [mailto:[email protected]] 
Sent: Thursday, September 10, 2009 12:56 PM
To: NT System Admin Issues
Subject: RE: Vipre question

 

No, did not initially mention the "out of licenses" issue when I first
emailed them. I did in my reply. As for removing one agent from the
catalog and re-assigning the other agent, I haven't tried that yet
either. I just posted in the Vipre support forum, so I am thinking I
should get a quick response one place or the other. So far, I'm content
to handle this electronically. If I don't get something back from
Sunbelt support in a little bit, I'll call 'em.

 

  

 

From: [email protected] [mailto:[email protected]] 
Sent: Thursday, September 10, 2009 12:47 PM
To: NT System Admin Issues
Subject: RE: Vipre question

 


But did you mention the "out of licenses" issue which kept you from
doing so? 

Have you tried removing one agent from the catalog and trying to
re-assign the other agent? 

Just curious... 
-- 
RMc 

"John Aldrich" <[email protected]> wrote on 09/10/2009
11:44:38 AM:

> Ok. Thanks. I just got a reply from support. They said the same 
> thing about just right-click and select "reassign..." L 
>   
> [image removed] [image removed] 
>   
> From: Richard Stovall [mailto:[email protected]] 
> Sent: Thursday, September 10, 2009 11:46 AM
> To: NT System Admin Issues
> Subject: RE: Vipre question 
>   
> I don' t think this question was OT at all.  It seems perfectly 
> relevant to the charter. 
>   
> There are lots of us here who use Vipre, so this is probably a 
> decent place to ask questions about it.  There are also dedicated
forums at 
> http://supportforums.sunbeltsoftware.com that are manned by very 
> experienced Vipre/Counterspy users and Sunbelt support folks. 
>   
> From: John Aldrich [mailto:[email protected]] 
> Sent: Thursday, September 10, 2009 11:27 AM
> To: NT System Admin Issues
> Subject: OT: Vipre question 
>   
> Having some issues with Vipre. I've emailed support but they must be
> busy handling *real* problems. J 
> I've installed a 30-day trial of Vipre. So far, I'm having mixed 
> feelings about it. It seems to be reporting more malware than AVG, 
> but by default it's not set up to quarantine anything. I didn't 
> configure it correctly so that got left at the default setting. Now,
> I have created a new policy that I want to push out to my two users 
> using laptops. I can't figure out how to apply a new policy to 
> individual "agents". Anyone here able to tell me how to do that? 
>   
> If I can get past some issues with Vipre, I'll probably ask my boss 
> to let me buy it instead of AVG when the AVG comes up for renewal in
January. 
>   
> [image removed] [image removed] 
>   
>   
>   
>   
>   
>   
>   
>   
>   

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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