We're currently using MX Logic. Mixed results. Fundamentally, they do block a lot of spam. But their management tools suck. There's no way to find out how much has been blocked, what was blocked, etc. Even though we have our account set to "quarantine all", it still silently discards everything it doesn't like. This makes for fun times when users say they're not getting important email.
Also issues with attachment filtering. Quarantine can either block the whole message or let it through; no way to just quarantine the bad attachment. There's no way for admins to examine a quarantined file; you have to release it to the users (if I could trust users I wouldn't need filtering...). Sometimes it doesn't even tell you why it's quarantined. I've escalated tickets to tier two and then they kick it back saying they don't know either. Some other issues, too. I try to raise these concerns with sales or product support and my concerns go into a blackhole. We're still on them mainly because the cost of their issues hasn't exceeded the cost of re-evaluating alternatives, and I've got bigger fish to fry. Oh, and I'm technically violating their Terms Of Service by posting this message, since their TOS say you're not allowed to talk about how good or bad the service is. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
