Well our primary sonet line is showing a link error and we're running on the protected circuit now. The vendor (oh, let's call them BU&U) was going to come out yesterday evening at 6:00pm and get it straightened out. Calls me at 4:56pm saying that the trouble ticket never got turned in and we'd have to reschedule for the next day. Never mind that I re-arranged things so I could stay after hours for these wahoos, but I never heard back on what time they're coming out today. Getting ready to call them back to find out what's going on. Another gold star for customer service.
-Paul From: John Aldrich [mailto:[email protected]] Sent: Wednesday, October 28, 2009 12:34 PM To: NT System Admin Issues Subject: Stood up by vendor I had a 1PM meeting with a prospective vendor this afternoon. It's 1:33 now. Guess he didn't want to do business very badly. I called and left him a voicemail on his cell and didn't get anything back. *shrug* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image001.jpg>>
<<image002.jpg>>
