Thanks for that info, I'll take a look at it. Mainly wanted to test the software deployment to get a feel for it.
Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "Joe Tinney" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 30/10/2009 14:47 Subject: RE: Kace KBOX systems Adobe Reader, Mozilla Firefox and Adobe Flash are actually deployable via the Patching mechanism of the KBOX. In the configuration for patching and product selection you need to check the box for Software Installers. You can approve them just like any other patch. It doesn?t offer any robustness in the way of customizing the Adobe Reader install but for things like Flash and Firefox there isn?t much customization to be had to begin with. There are many other products deployable via Patching (iTunes, Quicktime, Java, etc). From: tony patton [mailto:[email protected]] Sent: Friday, October 30, 2009 10:40 AM To: NT System Admin Issues Subject: RE: Kace KBOX systems That's next on my test list, the apps below are more or less the main non-ms stuff we use, we roll-out ms patches via wsus at the minute. Would have liked the eval to be the current version, but other than that it seems very good all-round, interface is good, there are some prettier ones but it's the functionality that counts. Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "Tom Miller" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 30/10/2009 14:27 Subject: RE: Kace KBOX systems Wow, that's nice. Does it do patch management as easily? >>> tony patton <[email protected]> 10/30/2009 10:19 AM >>> I downloaded the eval vm the day before yesterday from their site. Had it up and running in an ESXi test environment, configured, agents pushed out, inventoried and had pushed out Acrobat Reader, Flash and FireFox to 6 test PCs in under an hour. Think the download was the longest part of it. The eval vm is the previous version and doesn't include additions to the current version, but gives good over view of it. It comes with 25 licenses for 30 days, but is limited to XP SP3. Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "Tom Miller" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 30/10/2009 13:10 Subject: RE: Kace KBOX systems I wonder how it compares to Microsoft's Configuration Manager. We are moving from Novell Zenworks to Configuration Manager, and CM, while feature-rich, has an awful lot of "hands on" work to be done to get it working and maintained. That might be nice for big shops for have staff dedicated to desktop management, but doesn't work here where I only have maybe 1/4 a day a week to even look at it. Zenworks was great (easy to use and configure), but much more expensive than CM. Now I don't know if it was worth it, considering the additional time I have to spend on it. Anyone with any other desktop management products, that don't require lots of hand-holding, care to jump in and comment? Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 >>> tony patton <[email protected]> 10/30/2009 4:09 AM >>> They may have rewritten it for the current version, the eval vm is still on 4. Out of ~2800 desktops, only about half of them are 7xx, the rest are gx-260s, 270s, 280s, 520s, 620s with a few sx280s. I created test packages for Reader 714, FireFox 3.5.4 and UltraVNC with no issues to a testbed of 6 vms. We're tied to Reader 7.x.x here due to a compatability issue with later versions, not sure if it's true or not but that's been the line since before I started over 2 years ago, and the team that supports the application will not re-test it. Have to say, from what I've seen of it so far, I like it a lot, definitely beats altiris IMO Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "Joe Tinney" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 29/10/2009 17:01 Subject: RE: Kace KBOX systems Right now, with the agent dormant on my machine, it is taking up 7MB of memory. The memory usage does jump up there when it is actually doing stuff, but that shouldn?t be too often. If you did a patch detection once a week you would still be detecting 4 times more often than patches are generally released. You are correct in that you cannot create a Managed Software Installation for a product that has not yet been detected but it can be deployed via the Scripting functionality if you needed to get it done. I wish they would let you give all the details of the software to be deployed in the case that it hasn?t been installed anywhere yet and therefore not detected.. KBOX can update drivers for any product that Dell supports with their Open Manage platform. I believe that starts at Dell?s Optiplex 7xx series and greater for desktops and Latitude E5xxx series and greater for laptops. Servers are in the Open Manage platform, also, so they have drivers for that. I have deployed a handful of patches and Adobe Reader 9 as a test. The Adobe deployment went great but the patching took a while to execute. It was over a WAN and also on some old Dell Dimension desktops so I was going more for success than speed on those tests. I have been into Reporting but I haven?t had a real cause to report on anything yet so I?ve just used the standard reports. From: tony patton [mailto:[email protected]] Sent: Thursday, October 29, 2009 10:38 AM To: NT System Admin Issues Subject: RE: Kace KBOX systems I installed the eval vm last night, found it pretty good, but it's the previous version. Noticed the agent was a bit heavy at ~20mb, other than that I liked it. Found it a bit strange that you couldn't add software for distribution until it had been installed on a PC and picked up in the inventory. We would be looking at it for inventory, patch management and software distribution mainly. We're also evaluating Symantec Altiris Management Console as we're a dell shop and it allows us to control the hardware, but it's not very intuitive and it's slower than an elephant in a tarpit. Have you played much yet with deploying apps/patches or the reporting aspect of it? Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: [email protected] From: "Joe Tinney" <[email protected]> To: "NT System Admin Issues" <[email protected]> Date: 29/10/2009 13:33 Subject: RE: Kace KBOX systems We just bought the Virtual KBOX 1100 and are currently going through their training and implementation. Anything specific you are looking for? So far, everything is working as advertised and it hasn?t ruined the 11 machines I have the agent on. I?m pleased with it so far. From: tony patton [mailto:[email protected]] Sent: Thursday, October 29, 2009 5:39 AM To: NT System Admin Issues Subject: Kace KBOX systems Morning all, Anyone here have any experience with Kace? In particular their Kbox 1100 Sysmtems Management Appliances. http://www.kace.com/products/systems-management-appliance/index.php All comments appreciated. 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