A word of caution - deploying such things is always a great way to test the waters. But if successful they have a habit of growing like a weed, and ends up in an unmanageable mess, with lack of organisation, no ability to migrate and so forth. Just like any other IT service that's just deployed ad hoc :)
Cheers Ken From: Sherry Abercrombie [mailto:[email protected]] Sent: Tuesday, 24 November 2009 12:50 AM To: NT System Admin Issues Subject: Re: Social networking and business use I would definitely look at offering them a no - low cost option just because they may get into it, and decide they don't want it. You can always improve, upgrade at a later day if they like it. Using a Wiki is a good idea, as is SharePoint (I think that SP will give them more of the FaceBook/MySpace kind of feel than will a Wiki). We love our Wiki site here, but we use it strictly for documentation. On Mon, Nov 23, 2009 at 10:19 AM, David Lum <[email protected]<mailto:[email protected]>> wrote: That's just it, they don't even know. We're a pretty small company and I was just asked literally this: "Dave, find out what it would take for us to use Social Networking at NWEA". And as you said - and I found out - the answer is overwhelming. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Andrew S. Baker [mailto:[email protected]<mailto:[email protected]>] Sent: Monday, November 23, 2009 7:24 AM To: NT System Admin Issues Subject: Re: Social networking and business use David, What does your organization hope to gain with Web 2.0 Collaboration? If they're just asking you about what is possible, then they are going to be overwhelmed by the answer -- as will you. Tell them that there are lots of options to use these technologies for better internal collaboration, external collaboration, marketing, and customer feedback/support. As them which of these objectives they would like to pursue first, and then select one or two technologies that can facilitate that goal out of the myriad of options. If they are focusing on internal collaboration, then a Wiki is one of the easiest things to bring online and start to experiment with. Life will be much better with a plan... ASB (My XeeSM Profile)<http://XeeSM.com/AndrewBaker> Providing Competitive Advantage through Effective IT Leadership On Mon, Nov 23, 2009 at 10:05 AM, David Lum <[email protected]<mailto:[email protected]>> wrote: So, my "research" has dumped me into "Web 2.0" and "Enterprise 2.0". OMFG this was supposed to take me just an hour or two, now it's a friggin' research paper and I'm learning all sorts of things I had no clue about! Should it really take me five hours to generate just two pages of text? Is this what college is like? :) I let them have the question "Dave, look into us using social networking at work" be waaay to open-ended. Did they mean a corporate presence (sorta Web 2.0) , or internally (Enterprise 2.0). Somehow I think they wanted me to see what it would take to house internal social networking, and maybe Wiki's and blogs, at least that's how this thing started... I had no idea so many companies were taking advantage of leveraging Web 2.0 . One key points I have, and for discussion here: "One of the challenges to implementing Enterprise 2.0 is using it requires a cultural change in thinking in regards to how information is shared. Typically it has been shared in a top-down, published vs participation manner. Internal file systems and Intranets have typically been organized by a specific structure, whereas Enterprise 2.0 relies upon data feeds and content search." I think it took me about 90 minutes to formulate that ONE paragraph based on info from a smattering of articles on the web. I haven't even got to how much overhead implementing these (ie, manpower required) functions would take. And just this morning I find this article that demonstrates some of this: http://smartpei.typepad.com/robert_patersons_weblog/2009/11/enterprise-20-tools-or-mindset-if-this-is-a-true-revolution-mindset.html David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
