Can a new, different user be set up who is an administrator? -- richard "John Aldrich" <[email protected]> wrote on 02/03/2010 07:48:24 AM:
> I am working on a computer for one of my users. It?s a brand new HP > running Windows 7 Home Premium and I?m having a devil of a time with > it. The user complains that it suddenly started taking forever to do > anything and that it can?t get to the internet any more. I found he? > d installed a second antivirus on top of the Norton that it came > with (BitDefender, I think it was) which I finally removed after > going into safe mode and running the uninstaller that I downloaded > and put on a CD. That?s another thing ? it doesn?t recognize my USB > Memory stick that I tried to attach to it; at least not in normal > mode. It?ll show up in Safe Mode, but not normal mode. Also can?t > get into the Firewall settings, not even to allow a program to > bypass the firewall. > > I?ve run the latest version of Vipre Rescue and installed Malware > Bytes, but I can?t update MB because I can?t get to the internet. L > I?ve already tried running ?netsh winsock reset? and that really > didn?t help anything either. > > Any suggestions? This is really only my second Windows 7 machine > that I?ve laid hands on. The first one was a Windows 7 Professional > that I installed on a spare box using the Release Candidate that > Microsoft let anyone download and install. > > Thanks! > > > [image removed] [image removed] > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
