Does this behaviour continue if you open Outlook in safe mode? Have you tried creating a new Outlook profile for the affected user(s)?
From: Kennedy, Jim [mailto:[email protected]] Sent: Wednesday, February 03, 2010 12:19 PM To: NT System Admin Issues Subject: Outlook connection issues. Posted on the exchange list, but I am at a loss here big time so I am reaching out where ever I can. I have a real stumper this morning. A handful of users cannot connect to their mailboxes. Outlook XP hits them with the 'offline' dialog box. This is in multiple buildings all being serviced by different DC's and GC's. Three servers. Hub/CAS, then two mailbox servers. All packed and rolled up. No updates or anything like that in the last few weeks. Just started this morning. The users are on different servers and different stores. The only common thread is Office XP. We were in the process of upgrading people to Office 2007, so we decided to just update the problem people right now since no 2007 users have any issues. However when we upgrade the affected users Office 2007 will also not work for them, it keeps prompting for username/password during auto-discover and even if we do it manually. No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.733 / Virus Database: 271.1.1/2665 - Release Date: 02/03/10 03:09:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
