The Sunbelt Exchange forum is a great place to ask questions like this. :-)
Regardless, the GFI instructions are wrong, at least as you've quoted them. The easiest thing to do is open the Exchange management Console, find Account-B, then click on "Manage Full Access Permission" in the Action pane, and give Account-A rights. And yes, you need to either "restart-service msexchangeis" or wait about two hours for the permissions cache to expire. No reboot required. In re: the Domain Admin question, explicitly assigned permissions override inherited permissions. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Wednesday, February 17, 2010 11:53 AM To: NT System Admin Issues Subject: Exch2007 permissions issue Haven't had much help from other sources with this issue so I thougth I'd try here. Environment: Single Exchange 2007 server I need to be able to access another user's mailbox via OWA in order for this particular software (GFI Mail Archiver) to work properly. When I use Account-A to logon to OWA 2007, I try to access another user's mailbox (Account-B) and I receive this error: "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization. " According to the documentation from GFI, I am supposed to enter this from the Exchange 2007 command prompt: Add-ADPermission -Identity "Mailbox Database" -User "domain\UsernameJOE" -AccessRights GenericAll I did that... but when logged into OWA as UsernameJOE, the error still occurs when trying to access another user's email via OWA. Really stuck here and could use some help. Can someone tell me what I should try next? Single Exchange 2007 server with MBX/CAS/HUB roles. Note - since making that change, the Exchange server has not been rebooted (I dont think it needs to be?), and also, the user account in question is a Domain Admin (is this possibly an issue because of inherited deny permissions??) Thanks. J -------------------------------------------------------------------- myhosting.com - Premium Microsoft(r) Windows(r) and Linux web and application hosting - http://link.myhosting.com/myhosting ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
